GenAI Backend Engineer for Scalable AI Systems

Next Insurance; Boston (MA); Hybrid; USD 127,000 - 220,000; Full time

Job summary

ERGO NEXT is seeking an AI Engineer with strong backend skills to design, build and scale AI-driven capabilities. The role centers on production-grade backend services, ML/LLM integration, and GenAI tooling with a focus on reliability and observability.

This position is hybrid, requiring three days in-office in Waltham, MA, and offers a competitive base salary and broad benefits. You will collaborate with product teams to translate requirements into robust technical plans, build end-to-end AI

Qualifications

• 4+ years of backend engineering experience in Python, Go, Java or similar.
• 4+ years of hands-on experience integrating ML or LLM models into production.
• Strong understanding of cloud infrastructure, microservices and observability.
• Ability to operate effectively under ambiguity and navigate dynamic environments.
• Strong communication and collaboration skills.

Responsibilities

• Design, implement and optimize backend services that support AI workflows.
• Integrate ML and LLM models into production systems with focus on performance, reliability and scalability.
• Building and owning AI features end to end.
• Evaluating/monitoring AI systems in pre-release/production environments.
• Building reliable AI systems and writing production code.
• Diagnose complex issues across data pipelines, model serving and backend components.
• Collaborate with product and cross functional teams to refine requirements and translate them into clear technical plans.
• Contribute to system design, architecture reviews and code quality improvements.
• Support innovation and continuous improvement by identifying opportunities and driving technical initiatives.

Skills

Backend engineering

Model performance evaluation

Distributed systems

Cloud infrastructure

Observability

Communication

Ambiguity navigation

Education

Bachelor's degree in CS or related field

Tools

Python

Go

Java

LLM integration

Microservices

Kubernetes

Job description

ERGO NEXT is seeking an AI Engineer with strong backend skills to design, build and scale AI-driven capabilities. The role centers on production-grade backend services, ML/LLM integration, and GenAI tooling with a focus on reliability and observability.

This position is hybrid, requiring three days in-office in Waltham, MA, and offers a competitive base salary and broad benefits. You will collaborate with product teams to translate requirements into robust technical plans, build end-to-end AI