Gen AI Network Services Lead — Data Innovation & Impact

SoftServe; Pittsburgh (Allegheny County); On-site; USD 180,000 - 230,000; Full time

Job summary

SoftServe seeks a Data Scientist Lead - Gen AI - Network Services for a large global financial services organization. The role drives responsible AI adoption across Network Services, shaping use-case intake, prioritization, delivery coordination, governance, and value realization.

You will collaborate with infrastructure teams, business stakeholders, and central AI teams to identify AI opportunities, support execution, and ensure measurable business outcomes.

Qualifications

• Strong experience leading AI-enabled transformations in complex organizations.
• Proven delivery of AI or data-driven solutions from idea to adoption.
• Experience with Agentic AI, preferably for infrastructure/ops teams.
• Good understanding of AI agents, LLMs, MCP, MLOps, and data/platform architecture.
• Background in network infrastructure or enterprise infrastructure environments.
• Experience working in large, matrixed organizations with multiple stakeholders.
• Understanding governance, risk, compliance and control requirements.

Responsibilities

• Lead AI demand intake and prioritization across Network Services.
• Assess AI use cases based on business value, feasibility, data readiness, and risk.
• Coordinate delivery of AI capabilities across business, technology, and central AI teams.
• Ensure AI governance, compliance, and risk processes are followed.
• Support adoption of enterprise AI platforms, tools, and reusable patterns.
• Track success metrics, adoption, value, risks, and delivery progress.
• Maintain visibility of the AI portfolio, including use cases, owners, dependencies, and status.
• Support AI capability building within infrastructure and network teams.
• Help drive continuous improvement of AI solutions based on feedback and outcomes.
• Provide support for AI solutions in production together with SMEs

Skills

AI transformation

Enterprise change leadership

Data-driven solutions

LLMs

MLOps

Governance and risk

Job description

SoftServe seeks a Data Scientist Lead - Gen AI - Network Services for a large global financial services organization. The role drives responsible AI adoption across Network Services, shaping use-case intake, prioritization, delivery coordination, governance, and value realization.

You will collaborate with infrastructure teams, business stakeholders, and central AI teams to identify AI opportunities, support execution, and ensure measurable business outcomes.