Gen AI Data Engineer for IVR & Conversational AI (Spanish)

TechDigital Group; Cleveland (OH); On-site; USD 130,000 - 160,000; Full time

Job summary

TechDigital Group is seeking a Gen AI Data Engineer to enhance IVR and Conversational AI platforms. This role focuses on building LLM-driven solutions to improve customer interactions in both English and Spanish.

The ideal candidate should have extensive experience in AI/ML development, strong Python skills, and be a native Spanish speaker to ensure accurate and culturally aligned output. Familiarity with leading AI frameworks and tools is essential for success in this role.

Qualifications

• 10+ years of experience in software development, with at least 3 years in AI/ML.
• Strong hands-on experience with LLMs and prompt engineering.
• Native Spanish speaker for high-quality linguistic design.

Responsibilities

• Design and develop LLM powered voice and chat solutions for IVR.
• Enhance customer interactions through AI applications.
• Evaluate model performance for accuracy and quality.

Skills

Python

Large Language Models (LLMs)

Conversational AI frameworks

Machine Learning (ML)

NLP

Tools

NumPy

Pandas

Scikit-learn

LangChain

Hugging Face Transformers

Job description

TechDigital Group is seeking a Gen AI Data Engineer to enhance IVR and Conversational AI platforms. This role focuses on building LLM-driven solutions to improve customer interactions in both English and Spanish.

The ideal candidate should have extensive experience in AI/ML development, strong Python skills, and be a native Spanish speaker to ensure accurate and culturally aligned output. Familiarity with leading AI frameworks and tools is essential for success in this role.