GEAR UP Student Support Specialist (Part-Time)

Office of the Commissioner of Insurance and Safety Fire; Macon (GA); On-site; USD 17,000 - 25,000; Part time

Job summary

Central Georgia Technical College seeks a Student Support Specialist for the GEAR UP program to provide student support via the TEAMS alert system, assist with dual enrollment recruitment, enrollment, advising, and records management at the Macon campus.

The role requires a high school diploma or equivalent (or Microsoft Office Certificate) and at least one year of related experience; hours up to 19 per week, weekdays, with travel as needed; strict adherence to FERPA and student privacy.

Qualifications

• High school diploma or equivalent or Microsoft Office Application Professional Certificate.
• One year of work-related experience.

Responsibilities

• Assist with managing and executing projects related to the GEAR UP grant and student support initiatives for dual enrollment student.
• Assist with processing student performance alerts through the TEAMS system and works with students to provide academic support options and information.
• Assist with recruitment, enrollment processing, registration, and advisement as needed for the dual enrollment program.
• Communicates with internal colleagues and external stakeholders to ensure processes are finalized and students are served in an accurate and timely manner.
• Understands the institution's interpretation of FERPA rules for the release of student information to faculty, parents, students, etc.
• Maintains accurate electronic records of interactions with students.
• Participates in the orientation process for dual enrollment students.
• Stays abreast of changing institutional information including admissions requirements, new programs, course changes, deadlines, important dates, costs, transfer requirements, and state and federal funding programs.
• Engages in professional development activities including attendance at workshops, and department training sessions, and timely completion of annual online trainings.
• Stays current with computer skills.
• Participates in institutional student development and retention programs.
• Completes administrative reports and other responsibilities as assigned.

Skills

Interpersonal skills

Oral and written communication

Time management

Problem-solving

Education

High school diploma or equivalent

Microsoft Office Application Professional Certificate

Tools

Microsoft Office

Job description

Central Georgia Technical College seeks a Student Support Specialist for the GEAR UP program to provide student support via the TEAMS alert system, assist with dual enrollment recruitment, enrollment, advising, and records management at the Macon campus.

The role requires a high school diploma or equivalent (or Microsoft Office Certificate) and at least one year of related experience; hours up to 19 per week, weekdays, with travel as needed; strict adherence to FERPA and student privacy.