Gear Advisor II: Drive Revenue & Rock Customer Experience

Guitar Center Stores, Inc.; Kansas City (MO); On-site; USD 24,796 - 34,440; Full time

Job summary

Guitar Center is seeking a Gear Advisor II to join our on-site team in Kansas City. This full-time role focuses on consultative selling, customer relationships, and achieving sales targets in a dynamic contact center environment.

You will build product knowledge, guide customers to the perfect instrument, and leverage digital tools and CRM to maximize conversions. The position offers $20 per hour plus commissions and a Monday–Friday schedule.

Qualifications

• 3+ years of sales or music industry experience.
• Strong consultative selling and relationship-building skills.
• Proficiency with digital tools, CRM, and phone systems.

Responsibilities

• Build and maintain long-term customer relationships.
• Drive revenue growth through consultative selling.
• Manage a book of business with proactive outreach.
• Utilize CRM and digital tools to enhance sales.

Skills

Sales experience

Consultative selling

Relationship building

CRM usage

Phone systems

Tools

CRM platforms

AI tools

Digital engagement tools

Job description

Guitar Center is seeking a Gear Advisor II to join our on-site team in Kansas City. This full-time role focuses on consultative selling, customer relationships, and achieving sales targets in a dynamic contact center environment.

You will build product knowledge, guide customers to the perfect instrument, and leverage digital tools and CRM to maximize conversions. The position offers $20 per hour plus commissions and a Monday–Friday schedule.