Gatehouse Concierge & Security Officer

Erickson Senior Living; Houston (TX); On-site; USD 15,000 - 22,000; Full time

Benefits offered by this job

Medical, dental and vision packages

PTO plans

401k with company match

Onsite medical centers

Food and drink discounts on-site

Growth opportunities

Job summary

Eagles Trace by Erickson Senior Living in Houston, TX, is seeking a Gatehouse Officer to staff the community entrance and deliver exceptional customer service and hospitality while ensuring safety and security. Responsibilities include screening traffic, issuing parking passes, guiding visitors, logging visitors and vendors, and reporting incidents with confidentiality and professionalism.

Starting pay is $13.60 per hour, with comprehensive benefits and growth opportunities within Erickson

Qualifications

• Must be at least 18 years old.
• Prior experience as a Security Gatehouse Officer preferred.
• Current and valid driver's license preferred.

Responsibilities

• Acknowledge visitors, provide a pleasant greeting, and offer assistance as needed to all persons entering the community
• Screen all vehicle and pedestrian traffic entering the community
• Provide proper parking passes, maps, and instruct visitors to park in appropriate spaces
• Document all visitors and vendors/contractors via the standard gatehouse log in
• Inform the security and emergency services supervisor of any inspectors, government representatives, process servers, and law enforcement attempting to enter the community
• Complete thorough and detailed incident reports using our online report system
• Maintain strict confidentiality regarding all information pertaining to protected health information or any other sensitive or confidential information obtained while employed by or pertaining to the company, its employees, business information, or residents

Skills

Customer service

Security awareness

Job description

Eagles Trace by Erickson Senior Living in Houston, TX, is seeking a Gatehouse Officer to staff the community entrance and deliver exceptional customer service and hospitality while ensuring safety and security. Responsibilities include screening traffic, issuing parking passes, guiding visitors, logging visitors and vendors, and reporting incidents with confidentiality and professionalism.

Starting pay is $13.60 per hour, with comprehensive benefits and growth opportunities within Erickson