Gatehouse Security & Guest Services Agent

653 Eagle's Trace, Inc.; United States; On-site; USD 15,000 - 22,000; Full time

Benefits offered by this job

Medical, dental and vision packages

PTO Plans

401k with 3% match

Onsite medical centers

30% food and drinks discount

Growth opportunities

Job summary

Eagle’s Trace by Erickson Senior Living is seeking a Gatehouse Officer to staff the community entrance and deliver outstanding customer service while maintaining safety and security.

Starting pay is $13.60 per hour, commensurate with experience. You will greet visitors, screen traffic, issue parking passes, and log entries, with growth opportunities within the Erickson Senior Living network.

Qualifications

• Must be at least 18 years old.
• Prior experience as a Security Gatehouse Officer preferred.
• Current and valid driver’s license preferred.

Responsibilities

• Acknowledge visitors, provide a pleasant greeting, and offer assistance as needed to all persons entering the community.
• Screen all vehicle and pedestrian traffic entering the community.
• Provide proper parking passes, maps, and instruct visitors to park in appropriate spaces.
• Document all visitors and vendors/contractors via the standard gatehouse log in.
• Inform the security and emergency services supervisor of any inspectors, government representatives, process servers, and law enforcement attempting to enter the community.
• Complete thorough and detailed incident reports using our online report system.
• Maintain strict confidentiality regarding all information pertaining to protected health information or any other sensitive or confidential information obtained while employed by or pertaining to the company, its employees, business information, or residents.

Skills

Customer service

Job description

Eagle’s Trace by Erickson Senior Living is seeking a Gatehouse Officer to staff the community entrance and deliver outstanding customer service while maintaining safety and security.

Starting pay is $13.60 per hour, commensurate with experience. You will greet visitors, screen traffic, issue parking passes, and log entries, with growth opportunities within the Erickson Senior Living network.