Gate Host

Troon International; Scottsdale (AZ); On-site; Full time

Job summary

A hospitality-focused company in Scottsdale, Arizona is seeking a Gate Host/Guest Services Attendant to provide exceptional service at a resort-style community. Responsibilities include controlling access for residents and guests, checking them into the community, and providing information about the area. The ideal candidate will have a high school diploma or GED and possess strong customer service skills. Join a dynamic team dedicated to delivering superior experiences for all guests.

Qualifications

• High school diploma or GED required.
• Ability to read and speak English.
• Experience with Gate Pass Systems is a plus.

Responsibilities

• Control gate access for residents, guests, and vendors.
• Check guests into the community based on established procedures.
• Provide information about the community and surrounding areas.
• Activate emergency procedures when necessary.

Skills

Customer service skills

Attention to detail

Communication skills

Education

High school diploma or GED

Tools

Microsoft applications

Job description

Mountain House Lodge at Sereno Canyonis excited to announce the exceptional career opportunity of Gate Host/Guest Services Attendant. Qualified candidates will thrive in a hospitality environment and be highly focused on providing superior service for our guests.

Key Responsibilities of the Gate Host/Guest Services Attendant:

• Accurately controls Gate access of Residents, Guests and Vendors to the Resort Style Community.
• Checks all guests into the resort style community based on established procedures.
• Promotes Ownership activities and special events in the Community and Mountain House Lodge.
• Provides accurate and complete information about the Community and resort and the surrounding areas.
• Answers guest questions and provides accurate directions to all points of interest inside the Community.
• Activates the appropriate emergency procedures in the event of a fire, accident, weather or medical emergency.
• Maintains accurate and reliable logs and records of daily activities and resident/guest/vendor interactions of note.
• Regular and reliable attendance.
• Performs other duties as required.

Job Requirements:

• High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
• Ability to read and speak English may be required in order to perform the duties of the job (e.g. the associates may be required to communicate with English speaking customers or co-workers, the manuals for the equipment the associates may use are in English).
• Knowledge of Gate Pass Systems and Microsoft applications a plus.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review theKnow Your Rights notice from the Department of Labor.