Gate Attendant

Lake Nacimiento Hospitality; United States; On-site; USD 18,752 - 26,708; Part time

Job summary

A lakeside hospitality company is looking for a Gate Attendant to provide excellent service to guests. This part-time role involves handling cash and credit transactions, checking in guests, and communicating park rules. The ideal candidate should have a customer service background and strong organizational skills, as well as the ability to work in various weather conditions. The position requires availability during weekends and holidays, making it perfect for someone who enjoys outdoor recreation and public interaction.

Qualifications

• Must be at least 18 years old (21 to drive) with reliable transportation.
• One year of experience in a customer service or hospitality role.
• Strong customer service skills; enjoys extensive public contact.

Responsibilities

• Provide excellent service to guests at assigned gatehouses or kiosks.
• Handle cash and credit transactions accurately and timely.
• Greet guests and effectively communicate park rules and features.

Skills

Customer service

Time management

Organizational skills

Communication

Ability to work independently

Ability to work in a team

Job description

Lake Nacimiento Hospitality LLC, dba Lake Nacimiento- Working at Lake Nacimiento is a rewarding opportunity that involves helping visitors enjoy water activities like boating, fishing, and swimming. We are seeking talented associates to support this Central Coast location for the 2025 season, offering the chance to assist in preserving the lake’s beauty while providing exceptional service to those seeking outdoor recreation.

Job Title: Gate Attendant

Reports to: Gate Supervisor

Classification: Regular, Part-Time, Non-Exempt

Summary: The Gate Attendant is responsible for providing excellent service to guests, agencies, and staff at assigned gatehouses or kiosks. The Gate Attendant position is responsible for the accurate and timely handling of cash and credit transactions at the gate/kiosk locations. Gate Attendant will check in all guest reservations and day-use visitations, greet all guests in a courteous and professional manner, and effectively communicate knowledge of Park Rules/Regulations, services and features to all guests. $16.50 per hour.

RESPONSIBILITIES:

• Serves customers in a friendly, courteous manner and sets a good example for visitors and fellow employees.
• Operates cash register and processes credit and debit card transactions.
• Checks in all guest reservations and day-use visitations.
• Answers phones and helps guests make reservations.
• Effectively communicates knowledge of Park Rules/Regulations, services and features to all guests.
• Maintains a clean and orderly gatehouse/kiosk.
• Assists with other related tasks as needed.
• Must be at least 18 years of age (21 to drive) and have access to reliable transportation.
• One year of experience in a customer service or hospitality role.
• Ability to work independently and as part of a team.
• Strong organizational and time management skills.
• Ability to work in a fast-paced environment.
• Available for duty during weekends, holidays, and peak visitation periods. Weekly work schedules will be worked out with local management.
• Strong customer service skills; enjoys working in an environment of extensive public contact.
• Possesses a genuine concern for guests’ experience and enjoys frequent interaction with the public.
• Able to work in varying weather conditions.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.