Gate Attendant

Island Hospitality Management; North Java (NY); On-site; USD 20,664 - 24,796; Part time

Benefits offered by this job

Referral bonus program

Seasonal bonus

Job summary

Island Hospitality Management, located in North Java, NY, is looking for a seasonal Gate Attendant. In this role, you will greet and direct visitors, obtain guest information, and manage communication for follow-up. The ideal candidate will possess strong customer service skills and be flexible for non-business hour events.

This position emphasizes teamwork and wellness, offering training programs and potential growth opportunities.

Qualifications

• Flexibility to work events during non-business hours.

Responsibilities

• Greet all visitors, vendors, and contractors.
• Obtain and forward guest information to sales office.
• Maintain daily log of unusual occurrences.
• Monitor community for deficiencies.

Skills

Basic computer proficiency

Strong communication skills

Customer service skills

Ability to read maps

Job description

Description

As our Gate Attendant, you will greet all visitors, vendors, and contractors and direct them to their destinations. You obtain pertinent information from each guest entering the community, and handout promotional materials to prospective guests. You will also be working with golf-cart rentals.

This is a seasonal position that may require flexible scheduling availability.

Requirements

• Greet all visitors, vendors, and contractors, directing them to their destinations
• Obtain name, license plate number, phone number, and email address of each guest entering the community
• Forward information obtained to the sales office for follow-up within 24 hours
• Note all unusual occurrences on the daily log sheet
• Hand-out promotional material to prospective guests
• Answer the telephone courteously and record pre-call visitor information appropriately
• Prepare pre-call sheets for the following day
• Submit maintenance requests for issues such as electrical, sewer, and water break problems as needed
• Greet and register late arriving guests, if applicable
• Check buildings, turn off lights, and lock doors and gates as directed
• Monitor the community, noting any deficiencies (i.e. broken lights, missing signs, etc.)

Job Qualifications

• Basic computer proficiency, including the ability to use email and the internet
• Flexibility to work events during non-business hours
• Strong communication and customer service skills
• Ability to read maps

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand, sit or walk for an extended period of time. While performing the duties of this job, the employee is regularly required to lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. The number of hours you will be scheduled to work during the week is variable and is based on guest occupancy, season, staffing and other factors. Island Hospitality is unable to guarantee a specific number of work hours per week.

Training

Island Hospitality is committed to employee development and displays that commitment with a formalized training and development program providing a clear path for any employee with a desire and aptitude to thrive in the hospitality business. As team members join Island Hospitality from other organizations they too can build on that prior experience and find further growth opportunities within our company by utilizing the tools and resources offered.

Team Member Wellness Program

• Referral bonus program to ANY of our locations
• Seasonal now and later bonus

Equal Opportunity Employer

Island Hospitality uses E-Verify to confirm work authorization in all municipalities where it is required by law.