Gas Station and Convenience Store Supervisor

ilani, Inc.; Ridgefield, Northern (WA, KY); Hybrid; USD 45,000 - 65,000; Full time

Job summary

ilani, located in Ridgefield, WA, seeks a Store Supervisor to oversee 24/7 operations, guide frontline staff, and ensure superior guest service and accurate cash handling. The role requires leadership, strong communication, and the ability to multi-task in a fast-paced retail environment.

Responsibilities include scheduling deliveries, coordinating with the warehouse, and maintaining inventory accuracy while upholding brand standards and safety guidelines.

Qualifications

• Must have 2 years of supervisory experience in a high-volume retail environment.
• Proven ability to lead a team and deliver strong guest service.
• Experience with cash handling and daily reconciliation.

Responsibilities

• Guide frontline team members and oversee daily operations.
• Ensure exceptional guest service and food service quality.
• Manage scheduling, deliveries, and records for receivables/supplies.
• Coordinate with warehouse for safe receipt and storage of goods.
• Oversee inventory, receiving, stocking, and rotation of products.
• Enforce brand standards and store policies, maintain cleanliness.

Skills

Supervisory experience

Customer service

Cash handling

Leadership

Communication skills

Computer literacy

Multi-tasking

Education

High School Diploma or GED

Job description

## Gas Station and Convenience Store SupervisorApplylocations: ilanitime type: Full timeposted on: Posted Yesterdayjob requisition id: R-04727**JOIN OUR TEAM AND EXPERIENCE ENDLESS CAREER POSSIBILITIES****IF YOU ARE AN EXISTING EMPLOYEE, PLEASE NAVIGATE TO THE INTERNAL JOB POSTING USING THIS LINK:**https://wd5.myworkday.com/cowlitz/d/inst/1$9925/9925$5110.htmld**Pledge for Success:**We are dedicated in hiring outstanding individuals who share in our commitment and passion in serving our guests. Ambition, dedication, attention to detail, and a warm smile are all winning characteristics that lead to the spirit of who we are.**Position Summary:**The Store Supervisor is primarily responsible for the guidance and oversight of frontline team members through the daily operation involving delivering outstanding customer service, food service preparation, gas station service and overall delivery of all products and services. Our store is open 24/7 and our store leadership is expected to be able to work a flexible schedule including days, evenings, weekends, and holidays.**Primary Duties and Responsibilities:*** Promotes superior guest service* Maintains, and perpetuates a positive organizational culture according to the principles of the Spirit of Tâlícn and the Core Values of ilani.* Supervise the day-to-day activities of store team members* Control cash handling* Responsible for scheduling all deliveries and keeping accurate records of all receivables and outgoing packages for the store* Coordinate with the warehouse ensuring the receipt, coordination, and safety of store goods coming through the warehouse* Supervise the day-to-day tasks related to inventory, receiving, tracking, rotating and stocking of all products* Maintain a sharp focus on delivering excellent customer service and addressing customer concerns* Comply with all laws, rules, regulations, and company policies* Maintain site appearance standards* Maintains confidentiality of sensitive information* Performs other duties as assigned**Minimum Qualifications:*** High School Diploma / GED; Recognized Equivalent of a High School Diploma (RED) or Foreign High School Diploma (FHD)* 2 years’ supervisory experience in a high-volume retail/food store environment.* Must possess excellent interpersonal skills with an ability to foster a supportive and enabling team environment.* Strong cash handling and reconciliation experience* Must be able to understand and consistently deliver brand standards* Must possess effective oral and written skills and be able to communicate clearly in English* Must have intermediate computer knowledge* Must be customer focused and possess strong leadership skills* Must be able to multi-task and thrive in a fast-paced and dynamic retail environment* Must possess strong communication and decision-making skills* Must be able to safely lift 50 lbs.* Must be able to stand for extended periods of time* Must be willing to work in inclement weather* Must be able to pass a background check* Must be willing to work in a smoking environment.* Must be willing to adhere to company health and safety measures.**Preferred Qualifications:*** Previous casino Gas Station and Convenience Store supervisory experience**Work Shift:***Knock, knock. Hear that sound? That's opportunity!*# Located on the Cowlitz Reservation in Ridgefield, Washington, ilani, is the Pacific Northwest’s premier gaming, dining, entertainment and meeting destination. With nearly 400,000 total square feet, ilani includes more than 100,000 square feet of gaming space with nearly 3,000 slots and 75 gaming tables; 22 different restaurants, bars and retail outlets; and a 2,500-seat meeting and entertainment venue hosting nationally recognized performances.