Gas Distribution Operations Supervisor – Field & Emergency

Ameren; Pawnee (IL); On-site; USD 89,000 - 137,000; Full time

Job summary

Ameren Illinois seeks a Gas Dispatch/Operations role based in Decatur or Pawnee, IL. Training will occur in Decatur for 3 to 6 months. The position involves monitoring gas work, coordinating field personnel, and directing responses to gas orders, including emergencies.

The role requires rotating shift schedules with overtime for emergencies or workload, and occasional travel/field visits. Strong communication and field supervision skills are essential for serving Ameren's customers.

Qualifications

• High School Diploma or equivalent required.
• Five or more years of relevant experience (e.g., gas or electric distribution systems, operations or construction, dispatching, etc.) required.
• Proven ability to communicate effectively & professionally via phone and written to internal and external customers.
• Proven ability to handle stress and not affect work performance or communications with customers.
• Effective organization, decision-making & troubleshooting skills; PC/Computer skills preferred; previous OAS experience beneficial.

Responsibilities

• Manage the scope of gas related work for the AIC gas area(s) that they are assigned to monitor.
• Assessing the availability of gas field personnel in a given Operating Center as a result of an order that is sent to the outage analysis system.
• Directing gas field personnel to respond timely to specific gas related orders (Emergency & Non- Emergency).
• Stay in communications with Gas Supervision in the Operating Centers to address changing needs for resources.
• Performing after normal office hour callouts for resources due to gas emergencies or non-emergency needs.
• Securing emergency JULIE's for gas field personnel performing excavation activities after normal office hours.
• Follow all processes and procedures that are set forth to function in the GDSOS position; rotating shift schedules; overtime for emergencies or workload; occasional travel/field visits.

Skills

Communication skills

Stress management

Organizational skills

Troubleshooting

PC skills

OAS experience

Education

High School Diploma or equivalent

Tools

OAS system

Job description

Ameren Illinois seeks a Gas Dispatch/Operations role based in Decatur or Pawnee, IL. Training will occur in Decatur for 3 to 6 months. The position involves monitoring gas work, coordinating field personnel, and directing responses to gas orders, including emergencies.

The role requires rotating shift schedules with overtime for emergencies or workload, and occasional travel/field visits. Strong communication and field supervision skills are essential for serving Ameren's customers.