Gas Controller

012 NiSource Corporate Services Co; Columbus (OH); On-site; USD 70,000 - 105,000; Full time

Job summary

NiSource is seeking a Console Operator to manage the Gas Control transmission and distribution system in Columbus, OH. You will balance supply and demand, monitor SCADA data, and coordinate with Field Operations to maintain safe, reliable service 24/7.

The role requires emergency response composure, strong communication, and adherence to PHMSA/CRM policies. Expect a 12-hour Panama-shift rotation, work during emergencies as needed, and a commute within 1 hour of the Arena office.

Qualifications

• Must remain calm during emergencies and work under stress.
• Excellent planning, organizational, verbal, and written communication skills.
• Demonstrate sound operational judgment and timely decisions with evolving information.
• Collaborate in a close team environment to support Gas Control's operational goals.
• Must pass COBRA aptitude evaluation.
• Must pass color blind test.
• Must pass DOT random drug & alcohol testing.
• Must reside within a 1-hour commute to the Arena office (Columbus, OH).
• Proficiency with Microsoft Office (Excel, Word, Outlook, Teams).

Responsibilities

• Operate Gas Control transmission and distribution system to ensure safe, reliable service.
• Document and adhere to PHMSA and CRM policies and procedures.
• Balance gas supply and demand considering line pack, storage, and system requirements.
• Troubleshoot system and alarm conditions using SCADA data and coordinate with Field Operations.
• Escalate abnormal conditions per policies and communicate critical information.
• Operate on a Panama schedule (2-2-3) with 12-hour shifts and on-call adjustments.
• Maintain professional communications and auditable records for regulators.

Skills

Calm under pressure

Planning & organizational

Verbal communication

Written communication

Operational judgment

Team player

DOT drug & alcohol testing readiness

Color vision

1-hour commute to Arena Columbus

Microsoft Office proficiency

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Microsoft Teams

Job description

Essential Functions

Perform duties effectively under normal, abnormal, and emergency situations according to department procedures and best practices, and implement emergency operating plans when required. Operate Gas Control transmission and distribution system ensuring safe and reliable service for customers. Responsible for documenting and adhering to PHMSA and CRM policy and procedures. Safely balance gas supply and demand by considering factors such as line pack, storage, supplier targets, system pressure and flow requirements. Troubleshoot system and alarm conditions utilizing Supervisory Control and Data Acquisition (SCADA) data and communicate with Field Operations personnel about abnormal findings. Escalate abnormal operating conditions to Shift Lead or designated leadership personnel in accordance with policies and procedures. Utilize 3-Way Communication to validate critical information shared with Field Operations and other Gas Control personnel. Work 12-hour shift rotations, following a Panama Schedule (2-2-3). Shifts rotate through 2 weeks on Day shifts then 2 weeks on Night shifts. Note that this schedule provides every other weekend off-duty. Work extended hours and varying shifts when necessary (during emergencies) within compliance of DOT Hours of Service (HOS) requirements. Operate in a professional manner; all communications and records are auditable by PHMSA and other regulatory agencies.

Required Qualifications

• For Position Ability to remain calm during emergency situations and work effectively under stress.
• Excellent planning, organizational, verbal, and written communication skills.
• Demonstrate sound operational judgment and have the ability to make timely, defensible decisions with incomplete or evolving information.
• Collaborate in a close team environment to support one another in achieving Gas Control’s operational goals.
• Committed to contributing positively to the team.
• Must successfully pass Console Operator Basic Requirements Assessment (COBRA) aptitude evaluation.
• Must pass color blind test to distinguish between colors.
• Must be able to pass DOT random drug & alcohol testing.
• Must reside within a 1-hour commute to Primary Gas Control Center (Arena office, Columbus Ohio) in all traffic conditions.
• Possess basic to intermediate computer skills, especially proficiency in Microsoft Excel, Word, Outlook, and Teams.

Preferred Additional Qualifications

• 2+ years of work experience in a gas utility or related industry.
• Experience working night shifts or a rotating shift scheduleand/or working weekends and holidays.
• Familiarity with Supervisory Control and Data Acquisition (SCADA) systems or similar real-time data systems.
• Familiarity with Pipeline & Hazardous Material Safety Administration (PHMSA) and Control Room Management (CRM) procedures and regulations.
• Have knowledge of, or ability to learn and troubleshoot, fluid dynamic and thermodynamic concepts including pressures, flows, and gas laws.
• Possess a working understanding of the State and Federal Regulatory requirements, gas transmission systems, and gas energy markets.

The preceding description is not designed to be a complete list of all duties and responsibilities required of the position. As a public utility, NiSource provides essential services to customers 24/7. Emergency needs can arise at various times throughout the year, including during storm season. Employees may be required to support emergency response efforts, which could include working outside normal hours or assisting with tasks outside of typical responsibilities.

Workplace Connection

We value a workplace where everyone feels respected, included, and able to do their best work. We encourage open dialogue, value different perspectives, and work collaboratively with employees, customers, and partners. We recognize and respect the unique experiences people bring, including different backgrounds, cultures, and viewpoints. We treat others with professionalism and care, and we each play a part in creating a positive work environment.

Veteran Hiring & Inclusion

NiSource is proud to support veterans, transitioning service members, and military spouses. We value the leadership, teamwork, and mission-focused experience the military community brings, and we are committed to providing an inclusive workplace with opportunities for professional growth and development.

Equal Employment Opportunity

NiSource is committed to providing equal employment opportunities in each of its companies to all employees and applicants for employment without regard to race, color, religion, national origin or ancestry, veteran status, disability, gender, age, marital status, sexual orientation, gender identity, sex (including pregnancy, lactation, childbirth or related medical conditions), genetic information, citizenship status, or any protected group status as defined by law. Each employee is expected to abide by this principle.

ADA Accommodations

If you need a reasonable accommodation to participate in any stage of the hiring process or to perform the essential functions of the position, please contact OneHR at [e-mail] or 1-888-640-3320.

Safety Statement

Safety is a core value at NiSource. Employees are expected to follow safety requirements, report hazards, and help maintain a safe environment for themselves and their coworkers.

E-Verify

NiSource participates in the U.S. Department of Homeland Security's E-Verify program. Please review the following notices regarding your rights and responsibilities under U.S. law. E-Verify Poster (English and Spanish) Right to Work Poster (English and Spanish)

Salary Range

Salary Range*: $69,900.00 - $105,000.00 *The salary offered to a candidate is based on several factors including but not limited to the candidate’s skills, job-related knowledge, and relevant experience, as well as internal pay equity.

Posting Dates

Posting Start Date: 2026-10-01 Posting End Date (if applicable): 2026-10-07 Please note that the job posting will close on the day before the posting end date.

About NiSource

At NiSource, you'll be part of the team serving nearly four million customers throughout the Midwest and Mid-Atlantic, who count on us to energize their homes and businesses. Whether speaking with customers by phone, analyzing financial data or installing new gas lines in a neighborhood, you’ll meet exciting challenges each day and make the most of your skills and talents. And you’ll be part of a company that was named by Forbes magazine as one of America’s Best Large Employers. We're looking for talent from all backgrounds. We invite candidates of all abilities to come as they are and do what they love. Through our years of successful growth, we’ve stayed true to our roots by making a difference in the lives of millions of our customers. If you’re interested in joining an inclusive, innovative company that fosters opportunity for growth, NiSource might be the place for you.