Garnishment Specialist II

State of Mississippi; Jackson (MS); On-site; USD 34,000 - 50,000; Full time

Job summary

State of Mississippi, Jackson/Burb County area, seeks Garnishment Specialist II in MS to verify and process tax and wage garnishments daily, handling claimant and employer inquiries with professional service.

Required are Bachelor’s or Associate’s degrees per division needs, plus strong interpersonal, organizational, and time-management skills to ensure accurate, policy-driven actions.

Qualifications

• Must have strong interpersonal and organizational skills.
• Excellent time management and professionalism.
• Ability to assess incoming calls and provide resolution.

Responsibilities

• Verify and process tax and wage garnishments daily.
• Assist with incoming calls from claimants and employers.
• Assess the nature of calls to determine appropriate action.
• Process LAU documents from fax daily and issue balance/release letters.
• Implement policy-based solutions and options when possible.
• Participate in team meetings and perform other duties as assigned.

Skills

Interpersonal skills

Organizational skills

Time management

Communication

Education

Bachelor's Degree

Associate's Degree

Job description

Garnishment Specialist II in 25 - HINDS COUNTY, MS

State of Mississippi

$34,800.00 - $50,450.40 Annually

Location

25 - HINDS COUNTY, MS

Full-Time

Job Number

9778-0671-20260831HDS

0671 - EMPLOYMENT SECURITY

Opening Date

09/04/2026

9/14/2026 at 11:59 PM Central Time (US & Canada)

Agency Minimum Salary

$34,800.00

$50,450.40

About the Agency

The goal of the Mississippi Department of Employment Security is to help Mississippians get jobs. Through our network of WIN Job Centers, MDES matches qualified, prospective employees with employers. Also at Job Centers, Mississippians can obtain job training to sharpen their work skills and make themselves more competitive in the job market. The mission statement for the Mississippi Department of Employment Security is "Helping Mississippians Get Jobs." The email address for the MDES Human Resources Department is [e-mail] and the phone number is 601-321-6000.

The primary core function of a Benefit Program Specialist II involves verifying and processing tax and wage garnishments daily. Will assist with incoming calls from claimants/employers concerning balances, garnishments, deadlines, and explanation of notices. Will assess and evaluate the nature of all incoming calls to assist. Will take appropriate action on all Answers to Warrant for Garnishments, and LAU-41 Forms based on relevant information provided by the employer. Will take appropriate action on a case-by-case basis for sending balance letters and release of garnishment letters. Will process all LAU documents from the fax line daily. Will implement solutions and give options when possible, coinciding with policy and procedure. Will participate in team-building staff meetings to ensure meaningful performance. Will perform other duties as assigned.

What you'll need to be Successful

Must have the ability to maintain the right temperament when handing difficult customers. Must maintain a high level of professionalism. Must have good interpersonal and organizational skills. Must have good time management skills. Must have the ability to assess and evaluate the nature of all incoming calls with a mindset of resolution.

Preferred Qualifications

Typically requires a Bachelor’s Degree and 1-3 years of experience. For the Division of Medicaid, an Associate's Degree and 3-5 years of experience. — Agency Preferred Qualifications:Bachelor’s Degree from an accredited 4-year college or university and at least five (5) years of experience in providing customer service. All potential applicants must have a valid driver's license and pass an extensive background check.

Address 210 East Capitol Street
Suite 800
Jackson, Mississippi, 39201