GARNI Cafe Host

Lake Nona Wave Hotel; Orlando (FL); On-site; USD 28,000 - 38,000; Full time

Benefits offered by this job

Team member travel

Unlimited discounts

Health coverage

401(k)

Employee assistance program

Paid time off

Discounts at affiliates

Job summary

Lake Nona Wave Hotel in Orlando, part of CoralTree Hospitality, seeks a warm host to greet guests, seat diners, and support service to ensure guest satisfaction.

As a member of CoralTree Hospitality, you’ll access extensive benefits and growth opportunities while contributing to a team that values your contributions and guest experiences.

Qualifications

• Customer-facing hospitality experience preferred.
• Strong verbal and written English communication.
• Ability to adapt to changing guest needs and schedules.
• Ability to multitask while providing accurate service.

Responsibilities

• Greet guests warmly and seat them.
• Monitor dining room activity and assist the team.
• Communicate guest needs and special requests to staff.
• Resolve guest concerns with a proactive, friendly approach.
• Maintain an organized host stand and assist with guest departure.

Skills

Guest service

Communication

Flexibility

Multitasking

English proficiency

Job description

You will be an integral member of the team that creates distinctively different and authentic experiences for our guests. You will be responsible for greeting and seating guests, overseeing dining room maintenance, and monitoring service to ensure guest satisfaction.

At CoralTree Hospitality, we're committed to enriching your career and life experiences through unparalleled benefits that support your personal and professional growth. Joining the CoralTree team means gaining access to an exceptional benefits package designed with you in mind. Join us and discover a workplace where your contributions are valued and rewarded every day.

• Explore Freely: Immerse yourself in our Team Member Travel Program, where you'll enjoy complimentary and discounted stays at CoralTree Hospitality properties, allowing you to explore new destinations effortlessly.
• Share the Experience: Enjoy UNLIMITED Friends and Family discounted rates, creating unforgettable memories together.
• Comprehensive Health Coverage: Take charge of your well-being through our pre-tax flexible benefit plan, covering healthcare and dependent care expenses, tailored to your needs. Our comprehensive medical, dental, vision, life, and disability benefits, including pet insurance ensures peace of mind for you, your family, and your furry companions.
• Build for the Future: Plan for tomorrow with our 401(k) plan, complete with a company match, empowering you to build financial security.
• Support When You Need It: Navigate life's challenges with confidence through our Employee Assistance Program, providing support when you need it most.
• Enriched Lifestyle: Enjoy a balanced lifestyle with paid vacation, sick days, and holidays, giving you time to recharge and celebrate with loved ones.
• Exclusive Discounts: Access team member discounts from top industry brands in travel, entertainment, and retail, including Apple, Live Nation, Samsung, Hertz, and more, making every day a little more extraordinary.

As a member of the Lake Nona Wave Hotel team, you'll also benefit from:

• Enhanced Wellness: Benefit from special rates at the Lake Nona Performance Club, enhancing your wellness journey.
• Culinary Delights: Indulge in discounts at Tavistock Group Restaurants, savoring culinary experiences at exceptional value.
• Complimentary, Convenience, and Comfort: Receive team member meals, uniforms, and parking, ensuring convenience and comfort during your workday.

Responsibilities

• Warmly greet guests into the restaurant.
• Proactively support the restaurant team while monitoring dining room activity.
• Collaborate with team members to communicate any special needs or guest requests.
• Utilize the freedom to go beyond and take initiative to resolve guest complaints and create loyalty.
• Enjoy multi-tasking at a fast pace while maintaining an organized host stand or work area.
• Sincerely thank guests leaving the restaurant and invite them to return.

Qualifications

• Flexibility. This is a demanding business and we look for flexibility with work days and hours, but it's also a lot of fun!
• Experience. Previous experience passionately providing service to others preferred.
• Knowledge. Familiarity of restaurant terminology and food service techniques preferred.
• People Person. The best part of serving others is creating experiences for them that go beyond the expected.
• Great communicator. Providing amazing experiences requires the ability to communicate fluently in English both verbally and through legible writing.
• A qualified applicant is a people person who is flexible with their schedule, loves to serve others, and knows how to multi-task while ensuring accuracy.

Working Environment/Physical Demands

• While performing the duties of this job, the team member is regularly required to walk and stand, 6-8 hours per day, and may have exposure to basic cleaning supply chemicals.
• The team member is occasionally required to climb and use balance. Additionally, they will frequently be asked to use their hands and arms to reach, carry, pull, and lift up to 25 lbs. Specific vision abilities required by this job include close vision, distance vision, and peripheral vision.
• The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this job.
• While performing the duties of this job, the team member will experience temperature fluctuations (rain, wind, heat, humidity), and moderate to high noise levels.

This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. This job description is subject to change at any time. The team member will be required to follow other instructions and perform other work-related duties requested by his or her supervisor.

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