Garment Alterations Specialist — Craft Custom Fits

Macy's; Short Hills (NJ); On-site; USD 19,000 - 30,000; Full time

Job summary

Macy's is seeking a Tailor/Seamstress to sew garments, repair and alter to customer specifications and operate sewing equipment. This role offers opportunities to develop craftsmanship and contribute to a memorable shopping experience in our stores.

The ideal candidate has a High School Diploma or equivalent, strong interpersonal skills, and flexibility to work day, evening, weekends or holidays. Prior alterations experience is a plus, and we support a collaborative team environment.

Qualifications

• High School Diploma or equivalent required.
• Strong interpersonal skills with proven ability to communicate and share information with diverse groups of customers and peers.
• Flexible schedule including day, evening, weekends, and/or holidays.

Responsibilities

• Perform basic alterations on garments such as sleeves, backs, sides, collars and bodices, inserting shoulder pads, altering waists, taking out hems to lengthen, shortening lengths, and adding cuffs.
• Do minor repairs to garments by replacing buttons, mending seams, and replacing hem.
• Provide an exceptional customer experience by ensuring the customer is always the priority.
• Give advice regarding the fit and care of garments to customers.
• Write up alterations tickets recording the details of the alterations being made on the garment.
• Press and steam garments before returning to customer.
• Be knowledgeable of styles, fits, and fabrics to better serve the customer.
• Maintain records for alterations department.
• Inform team leader/ CSX manager of supply needs that arise in daily operations.
• To carry out the more complex customer fittings as needed.
• Follows shortage programs and procedures.
• Dependable attendance and punctuality.

Skills

Interpersonal skills

Adaptability

Independent worker

Team collaboration

Flexible schedule

Education

High School Diploma or equivalent

Job description

Macy's is seeking a Tailor/Seamstress to sew garments, repair and alter to customer specifications and operate sewing equipment. This role offers opportunities to develop craftsmanship and contribute to a memorable shopping experience in our stores.

The ideal candidate has a High School Diploma or equivalent, strong interpersonal skills, and flexibility to work day, evening, weekends or holidays. Prior alterations experience is a plus, and we support a collaborative team environment.