Alterations & Tailoring Specialist

A Cleaner World; Burlington (NC); On-site; USD 30,000 - 48,000; Full time

Job summary

Air Comfort, Inc. is seeking an Alterations & Tailoring Specialist to join our team. You will measure, fit, and alter garments, ensuring top-quality fit and craftsmanship while guiding customers on style and trends.

You will work closely with team members to deliver exceptional service and maintain efficiency in a fast-paced setting. Ideal candidates have 2–3 years of fitting and sewing experience, strong communication, and the ability to manage multiple tasks with attention to detail.

Qualifications

• 2-3 years of experience in fitting, tailoring, and sewing preferred.
• Strong communication skills with coworkers and customers.
• Excellent organizational skills and ability to prioritize multiple tasks in a fast-paced environment.
• Willingness to learn and safely operate sewing and pressing machinery, as well as standard alterations equipment.
• Flexibility to adapt to a work schedule based on business needs.

Responsibilities

• Measure customers for size, fit garments on customers, and mark areas requiring alterations.
• Perform and complete customer fittings and sewing alterations on time, adhering to company service standards.
• Meet individual and department productivity goals while following established processes and procedures.
• Utilize store technology to manage and organize customer alteration needs efficiently.
• Collaborate with the Alterations & Store Team to ensure customer satisfaction and seamless service.
• Educate customers and employees on proper fit, style, garment construction, and current trends in a professional and approachable manner.

Skills

Fitting & tailoring

Sewing

Customer service

Communication

Organization

Flexibility

Tools

Sewing machine operation

Pressing machinery

Job description

Join a team dedicated to delivering exceptional craftsmanship and customer service as an Alterations & Tailoring Specialist. This role offers the opportunity to work in a collaborative environment where attention to detail and a passion for fashion are highly valued. Specialists are responsible for ensuring every garment meets the highest standards of fit and quality, while also providing guidance on style and trends to both customers and team members. If you thrive in a fast-paced setting and enjoy helping others look and feel their best, this is the perfect opportunity to grow your skills and make a meaningful impact.

Responsibilities

• Measure customers for size, fit garments on customers, and mark areas requiring alterations.
• Perform and complete customer fittings and sewing alterations on time, adhering to company service standards.
• Meet individual and department productivity goals while following established processes and procedures.
• Utilize store technology to manage and organize customer alteration needs efficiently.
• Collaborate with the Alterations & Store Team to ensure customer satisfaction and seamless service.
• Educate customers and employees on proper fit, style, garment construction, and current trends in a professional and approachable manner.

Qualifications

• 2-3 years of experience in fitting, tailoring, and sewing preferred.
• Strong communication skills with both coworkers and customers.
• Excellent organizational skills and the ability to prioritize multiple tasks in a fast-paced environment.
• Willingness to learn and safely operate sewing and pressing machinery, as well as standard alterations equipment.
• Flexibility to adapt to a work schedule based on business needs.