Alterations Associate

Brobston Group; Troy (MI); On-site; USD 32,000 - 45,000; Full time

Job summary

Brobston Group is seeking an Alterations Associate to join our tailoring team, delivering expert fittings and alterations for luxury garments while ensuring an exceptional customer experience. You will perform garment fittings, use standard sewing, pressing, and spotting equipment, and maintain high quality and service standards in a fast-paced retail environment.

Candidates should have at least 3 years of tailoring experience with high-end merchandise and a high school diploma or equivalent;

Qualifications

• At least 3 years of fitting and tailoring experience with high-end merchandise.
• Ability to fit and alter a wide range of garments and use standard sewing, pressing, and spotting equipment.
• Knowledge of luxury merchandise fabrication and styling; specialty skills and machine experience are beneficial.
• High school diploma or equivalent preferred.

Responsibilities

• Perform garment fittings and make alterations decisions based on customer needs.
• Deliver excellent customer service and build strong customer relationships.
• Meet individual performance and productivity goals while following store and workroom procedures.
• Maintain a clean and safe work environment and support store and department initiatives.

Skills

Fitting & tailoring experience

Customer service

Garment alteration

Education

High school diploma or equivalent

Tools

Sewing equipment

Pressing equipment

Spotting equipment

Job description

Summary

The Alterations Associate is part of the tailoring team, providing customer service and tailoring expertise. This role fits and alters a wide range of luxury garments while supporting an exceptional customer experience.

Responsibilities

• Perform garment fittings and make alterations decisions based on customer needs.
• Deliver excellent customer service and build strong customer relationships.
• Meet individual performance and productivity goals while following store and workroom procedures.
• Maintain a clean and safe work environment and support store and department initiatives.

Requirements

• At least 3 years of fitting and tailoring experience with high-end merchandise.
• Ability to fit and alter a wide range of garments and use standard sewing, pressing, and spotting equipment.
• Knowledge of luxury merchandise fabrication and styling; specialty skills and machine experience are beneficial.
• High school diploma or equivalent preferred.