Garden Center Specialist - Customer Service & Growth

Waters Hardware; Salina (OK); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Career Advancement Opportunities

Employee discounts

401(k)

Dental insurance

Health insurance

Paid time off

Vision insurance

Job summary

Waters Hardware in Salina, OK is seeking a friendly Garden Center Associate to deliver outstanding customer service, drive sales, and keep garden products well merchandised. You will assist customers, operate the register, restock plants, and support the garden center team on the floor.

The role emphasizes teamwork, a willingness to learn about plants, and the ability to work flexible hours including weekends and holidays to meet business needs.

Qualifications

• Willingness to learn product knowledge of plant and garden-related products.
• Retail or garden center experience preferred but not required.
• Strong leadership and analytical skills.
• Excellent communication, high attention to detail, and ability to multitask.
• Strong problem-solving and organizational skills.
• Knowledge of MS Word and Excel is a plus.

Responsibilities

• Provide exceptional customer service.
• Greet customers as they enter the Garden Center.
• Answer phone calls.
• Tactfully and pleasantly deal with customers.
• Maintain awareness of all promotions and advertisements.
• Accurately and efficiently ring on registers and maintain all cash at registers.
• Maintain the orderly appearance of the register area and supplies stocked.
• Perform other tasks as assigned from time to time by store management.
• Execute daily operational goals and priorities set by garden center management.
• Unloading plant deliveries, restocking plants, watering, maintaining plant material, and keeping a clean garden center.
• Issuing receipts, refunds, credits, or changes due to customers.

Skills

Customer service

Sales

Leadership

Communication

Multitasking

Detail-oriented

Problem solving

Computer literacy

Tools

POS system

MS Word

Excel

Job description

Waters Hardware in Salina, OK is seeking a friendly Garden Center Associate to deliver outstanding customer service, drive sales, and keep garden products well merchandised. You will assist customers, operate the register, restock plants, and support the garden center team on the floor.

The role emphasizes teamwork, a willingness to learn about plants, and the ability to work flexible hours including weekends and holidays to meet business needs.