Garden Center Load-Out & Customer Service Associate

Lukas Nursery & Butterfly Encounter; Town of Florida (NY); On-site; USD 20,664 - 30,307; Full time

Benefits offered by this job

Health Insurance

Vision

Dental

401K

Paid Time Off

Tuition Reimbursement

Employee benefits

Job summary

Lukas Nursery & Butterfly Encounter is seeking a Load Out Associate to support daily operations by loading purchases, restocking heavy items, and keeping outdoor areas tidy. The role requires frequent lifting and offers weekend availability as part of a full-time or part-time schedule.

The position emphasizes customer service and teamwork, with opportunities to interact with customers and assist with general upkeep across the nursery. Benefits include various employee programs.

Qualifications

• 1–2 years of experience in customer service or retail (cash handling preferred).
• Strong communication and interpersonal skills.
• Detail oriented and able to handle multiple tasks efficiently.
• Reliable and punctual, with weekend and seasonal flexibility.
• Basic familiarity with plants or garden products is a plus but not required.
• Professional phone etiquette.
• Knowledge of Point-of-Sale systems.

Responsibilities

• Greet and assist customers in a courteous and professional manner.
• Process sales, returns, and exchanges using the POS system.
• Handle cash, credit, and gift card transactions and balance drawers.
• Maintain a clean and organized work area, including registers and displays.
• Answer product or pricing questions and direct customers when needed.
• Stay updated on promotions, discounts, and offers.
• Assist with stocking impulse items and maintaining checkout signage.
• Support team with restocking, labeling, and light cleaning.
• Follow company policies on loss prevention, safety, and privacy.
• Collaborate with team and supervisors for smooth operations.

Skills

Customer service

Cash handling

Communication

Interpersonal skills

Detail oriented

Reliability/punctuality

Weekend/seasonal flexibility

Phone etiquette

POS knowledge

Tools

POS systems

Job description

Lukas Nursery & Butterfly Encounter is seeking a Load Out Associate to support daily operations by loading purchases, restocking heavy items, and keeping outdoor areas tidy. The role requires frequent lifting and offers weekend availability as part of a full-time or part-time schedule.

The position emphasizes customer service and teamwork, with opportunities to interact with customers and assist with general upkeep across the nursery. Benefits include various employee programs.