Garden Center Customer Experience Specialist

Knapp Valley; Grand Rapids, Northern (MI, KY); Hybrid; USD 17,000 - 22,000; Part time

Benefits offered by this job

Competitive wages

401(k) with employer matching

Health insurance options

Paid holidays

Paid time off

Job summary

Knapp Valley Gardens in Grand Rapids, MI is hiring a Garden Center Customer Service Representative to assist customers, manage daily operations with the Garden Center Manager, and help maintain displays.

This role involves cash register transactions, helping customers find plants, loading materials, and working outdoors in varying weather. Weekend availability and reliability are required; some plant knowledge and computer use skills are preferred.

Qualifications

• High School Diploma or GED preferred.
• Retail sales experience preferred.
• Knowledge of plants and landscape materials preferred.
• Comfortable using computers and technology.

Responsibilities

• Assist Garden Center Manager with daily operations.
• Help customers locate plants and materials.
• Perform cash register transactions for plants and materials.
• Organize and maintain plants and nursery materials.
• Prepare plants and materials for scheduled jobs.
• Unload deliveries and tag merchandise.
• Load plants and bulk materials using loading equipment.
• Maintain safe and efficient work practices.
• Communicate politely with customers and staff.

Skills

Customer service

Retail sales

Teamwork

Computer use

Education

High School Diploma or GED

Tools

Cash register / POS

Job description

Knapp Valley Gardens in Grand Rapids, MI is hiring a Garden Center Customer Service Representative to assist customers, manage daily operations with the Garden Center Manager, and help maintain displays.

This role involves cash register transactions, helping customers find plants, loading materials, and working outdoors in varying weather. Weekend availability and reliability are required; some plant knowledge and computer use skills are preferred.