Part-Time Plant-Savvy Customer Advocate

Garden Crossings; Zeeland (MI); On-site; USD 20,664 - 27,552; Part time

Benefits offered by this job

Discounts in Store

Casual and family-friendly working environment

Job summary

Garden Crossings, located in Zeeland, Michigan, is looking for a part-time Customer Service Representative. This role is essential in creating a friendly environment for customers while ensuring their needs are met. Candidates must have strong plant knowledge and be dedicated to delivering exceptional customer service.

Responsibilities include answering phone queries, resolving customer complaints, and maintaining records of customer interactions. The ideal candidate should possess a positive attitude, effective communication skills, and a strong work ethic.

Qualifications

• Knowledge of plants is a must.
• 2 years of Customer Service experience preferred.
• Dependable with a good work ethic.

Responsibilities

• Provide superior and professional customer service to Mail Order Customers.
• Answer phone calls, greet customers warmly and resolve inquiries.
• Handle complaints and provide appropriate solutions.

Skills

Knowledge of plants

Exceptional sales and customer service skills

Phone and listening skills

Positive Attitude & Patience

Ability to multi-task

Job description

Garden Crossings, located in Zeeland, Michigan, is looking for a part-time Customer Service Representative. This role is essential in creating a friendly environment for customers while ensuring their needs are met. Candidates must have strong plant knowledge and be dedicated to delivering exceptional customer service.

Responsibilities include answering phone queries, resolving customer complaints, and maintaining records of customer interactions. The ideal candidate should possess a positive attitude, effective communication skills, and a strong work ethic.