Garage Valet Attendant

VPNE Parking Solutions LLC; Boston (MA); On-site; USD 21,000 - 30,000; Full time

Job summary

VPNE Parking Solutions LLC is seeking an entry-level Garage Valet Attendant in Boston, MA. You will greet guests, park and retrieve vehicles, and provide a positive, safe, and efficient experience while maintaining a neat appearance and following VPNE procedures.

Responsibilities include vehicle handling, key tracking, and delivering exceptional guest service while adhering to safety protocols and company guidelines. A valid driver’s license and clean driving record are required.

Qualifications

• Must be at least 18 years old.
• Able to smile during customer interactions.
• Upbeat personality with strong work ethic.
• Read, write and verbally communicate in English.
• Clean driving record and ability to pass background checks.

Responsibilities

• Park customers’ vehicles safely in designated spots.
• Keep track of keys and vehicles throughout the garage.
• Provide exceptional guest experience and information about the garage.
• Maintain organization and a neat appearance on shift.
• Adhere to safety protocols and VPNE language guidelines.
• Assist with end-of-shift transition and incident reporting.

Skills

Customer service

English proficiency

Valid driver’s license

Safety awareness

Job description

The Garage Valet Attendant is a customer service position involving parking and retrieving vehicles for customers. The primary responsibility of a garage valet is to provide a positive and efficient parking experience for customers and to make a fantastic impression through every interaction by engaging with our guests and customers in a positive and friendly manner, giving them the best experience possible while providing safe and efficient service.

Responsibilities

• Keep the safety of self and others in mind at all times.
• You will park customers’ vehicles in designated parking spots, ensuring they are parked safely and securely, minimizing the potential for accidents.
• Keep track of keys and vehicles throughout the garage.
• Provide exceptional guest experience.
• Maintain organization at operation.
• Be enthusiastic about the job, creating a positive environment for the customers and teammates to enjoy
• Use professional communication and VPNE-approved language choices.
• Help facilitate transition at the end of the shift.
• Provide information about the garage, such as the hours of operation, rates, or any special promotions upon request.
• Always maintain a neatly groomed appearance.
• Cleaning duties as assigned
• Adhere to the VPNE attendance policy.
• You will adhere to all safety protocols and procedures, including wearing appropriate safety gear and promptly reporting any hazards or incidents.
• Ability to fill out damage or accident supports

Years of Experience: Entry Level

Language Skills: Proficient in English, both verbally and written

Requirements

• Must be at least 18 years old
• Able to smile during customer interactions
• Possess an upbeat personality, a willingness to go the extra mile, and a strong work ethic
• Maintain uniform standards when on job premises
• Ability to read, write and verbally communicate in English
• Ability to move quickly.
• Ability to organize cars efficiently
• Ability to stand for long periods
• Ability to safely operate vehicles and pass a driving test on a manual transmission vehicle
• Ability to lift a minimum of 50 lbs
• Possess a valid Driver’s License
• Be able to pass a criminal background check and RMV check
• Ability to create relationships with customers
• Be organized
• Clean driving record deemed insurable by VPNE’s current insurance provider

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