Valet Attendant

VPNE Parking Solutions LLC; Northampton (MA); On-site; USD 19,000 - 30,000; Full time

Job summary

VPNE Parking Solutions LLC in Northampton, Massachusetts, seeks a personable Valet Attendant to greet guests, park and retrieve vehicles, and deliver a safe, efficient guest experience.

The role emphasizes professional appearance, friendly communication, and adherence to safety standards. Candidates should be able to pass background checks and lift up to 50 lbs; entry level opportunity with room to grow in guest services.

Qualifications

• Entry level position requiring a professional and outgoing attitude.
• Ability to communicate clearly in English, both written and spoken.
• Willingness to learn valet procedures and safety standards.

Responsibilities

• Greet guests and assist with parking in a courteous manner.
• Safely operate and park vehicles following VPNE procedures.
• Keep track of keys and vehicles and maintain a neat work area.
• Ensure guest satisfaction and positive experience.
• Maintain a neat appearance and adhere to attendance policy.

Skills

English proficiency

Friendly demeanor

Customer service

Safety awareness

Driving ability

Job description

Position Summary

The role of the Valet Attendant is to make an exceptional impression on every guest by engaging with our guests and customers in a positive and friendly manner and giving them the best experience possible while providing safe and efficient service.

Responsibilities

• Always keep the safety of self and others in mind
• Always operate vehicles in a safe manner to minimize the potential for accidents
• Keep track of keys, and vehicles throughout the garage
• Provide exceptional guest experience
• Maintain organization at operation
• Be enthusiastic about the job, creating a positive environment for the customers and teammates to enjoy
• Use professional communication and the VPNE approved language choices
• Help facilitate transition at end of shift
• Look sharp and neatly groomed all times
• Cleaning duties as assigned
• Adhere to VPNE attendance policy

Qualifications

Years of Experience: Entry Level

Language Skills: Proficient in English both verbally and written

Requirements

• Friendly and Outgoing
• Able to smile during customer interactions
• Possess an upbeat personality, willingness to go the extra mile, and a strong work ethic
• Maintain uniform standards when on job premises
• Ability to run and move quickly
• Ability to organize cars efficientlyAbility to stand for long periods of time
• Ability to safely operate vehicles and pass a driving test
• Ability to lift a minimum of 50 lbs.
• Be at least 18 years of age
• Possess a valid Driver’s License in state of residency
• Be able to pass a criminal background check and RMV check
• Ability to create relationships with customers
• Be organized
• Clean driving record deemed insurable by VPNE's current insurance provider

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