GARAGE SHIFT SUPERVISOR

Milwaukee County Transit System; Milwaukee (WI); On-site; USD 73,000 - 91,000; Full time

Job summary

Milwaukee County Transit System is seeking a Maintenance Supervisor to oversee day-to-day maintenance and garage operations at an assigned transit facility, ensuring buses are safe, reliable, and available to meet scheduled service requirements.

This role directs maintenance personnel, collaborates with Operations/Dispatch, and ensures adherence to FTA/DOT/OSHA standards while promoting safety and continuous improvement. CDL required; associate degree preferred.

Qualifications

• Two years of experience in a maintenance or similar supervisory role.
• Valid Class D Wisconsin driver’s license (non-probationary) required.
• Valid Class B CDL with P endorsement and no air brake restriction or ability to obtain CDL permit.

Responsibilities

• Supervise daily maintenance and garage operations to keep buses safe and available for scheduled service.
• Ensure compliance with safety regulations and monitor maintenance performance indicators.
• Coach and develop maintenance staff and manage documentation of activities and reporting.

Skills

Supervision

Coaching

Communication

Conflict resolution

Team collaboration

Problem solving

Education

Associate degree preferred

Tools

Dynamics 365

Microsoft Excel

Microsoft Word

Outlook

Job description

Department/Division: Maintenance - Garage

Location: TBD

Shift: TBD

FLSA Status: Exempt - Non-Represented

Salary Range: $72,700- $90,900

JOB SUMMARY:

Supervises and coordinates day-to-day maintenance and garage operations at an assigned transit facility to ensure buses are safe, reliable, and available to meet scheduled service requirements. Oversees maintenance personnel and shop activities including preventive maintenance, repairs, inspections, cleaning, fueling, and bus parking to support daily pull-out and operational readiness.

Ensures compliance with all applicable safety standards, Federal Transit Administration (FTA) regulations, Department of Transportation (DOT) requirements, and agency policies. Monitors maintenance performance, work quality, and operational efficiency while promoting a culture of safety, accountability, and continuous improvement.

Works collaboratively with Operations, Dispatch, and other departments to ensure timely response to service interruptions, vehicle defects, and road calls. Provides leadership, coaching, and guidance to maintenance staff while ensuring accurate documentation of maintenance activities, investigations, and regulatory reporting.

ESSENTIAL FUNCTIONS:

• Supervises daily maintenance operations to ensure buses are safe, reliable, and available for scheduled service.
• Ensures buses meet daily service requirements by managing maintenance activities that support fleet availability and scheduled pull-outs.
• Provides coaching, mentoring, and performance feedback to maintenance personnel. Ensures buses meet daily pull-out requirements and fleet availability targets.
• Administers labor agreements and enforces workplace policies and disciplinary procedures. Ensures facilities, equipment, and tools are properly maintained and operational. Monitors maintenance performance indicators including Mean Distance Between Service Calls (MDBSC), Preventive Maintenance (PM) compliance, shop productivity, and overtime usage.
• Conducts investigations of accidents, road calls, and equipment failures. Ensures compliance with Federal Transit Authority (FTA), Department of Transportation (DOT), Occupational Health and Safety Administration (OSHA), and agency safety regulations.
• Performs other duties as required.

QUALIFICATIONS:

• Two (2) years of experience as a mechanic or similar position within a maintenance setting required.
• Valid Class D Wisconsin Driver’s License (non-probationary) required.
• Valid Class B Commercial Driver’s License with “P” Endorsement with no air brake restriction or ability to obtain valid CDL permit.
• Associate's Degree in Automotive Maintenance, Business Administration, or related field preferred.
• Two (2) years of supervisory or foreman experience preferred.

KNOWLEDGE, SKILLS, AND ABILITIES:

• Knowledge of diesel engines, systems and other heavy-duty vehicle equipment and components.
• Knowledge of Federal Transit Administration and Federal Motor Carrier rules and regulations.
• Knowledge of MCTS operations and policies.
• Knowledge of applicable union contracts.
• Skilled in computer operations and related software (Microsoft Word, Excel, Dynamics 365, Outlook).
• Ability to manage conflict and balance competing interests from multiple stakeholders.
• Ability to coach, support, and lead/supervise others.
• Ability to develop and maintain effective and appropriate working relationships.
• Ability to communicate effectively, both verbally and in writing.
• Ability to work independently.

PHYSICAL REQUIREMENTS AND ENVIRONMENTAL FACTORS:

• Work is frequently conducted in an office, shop, construction or warehouse site environment with frequent exposure to moving mechanical parts or airborne particles, toxic chemicals or substances, and loud noises.
• Physical requirements are those described as light work exerting up to 20 pounds of force occasionally, up to 10 pounds of force frequently, and/or a negligible amount of force constantly having to move objects.’
• Must submit to and pass a DOT drug screen upon offer acceptance.

DISCLAIMER STATEMENT:

The above are general requirements that must be met for consideration. They are not intended to be an exhaustive list of job qualifications or job duties.

Milwaukee Transport Services Inc. (Milwaukee County Transit System) is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age; military status, status as a qualified individual with a disability or any other characteristic protected by law.