Garage Door Service Technician — Paid Training & Benefits

SSG Appliance Academy; Douglasville (GA); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Paid training

Health insurance

401(k) matching

Paid time off

Vision insurance

Dental insurance

Life insurance

Job summary

SSG Appliance Academy is seeking a full-time technician to perform general garage door maintenance and service calls at our Douglasville, GA location. The role emphasizes customer rapport, accurate diagnostics, and guidance on maintenance plans.

You will collaborate with service and dispatch teams, maintain a professional appearance, and contribute to a fast-paced, growth-oriented environment. Training is provided to certify skills and ensure top-tier service.

Qualifications

• Must have working mechanical knowledge and be open to internal certification.
• Clean driving record required.
• Highly organized with strong follow-through and communication skills.

Responsibilities

• Complete all general garage door maintenance and service calls.
• Establish customer rapport, presenting the right products and services.
• Ask proper questions to troubleshoot system malfunctions.
• Educate and assist customers in choosing the best finance options and maintenance plans.
• Explain replacement opportunities and create referral opportunities to our retail team.
• Understand your service criteria and hold yourself accountable for exceeding goals.
• Be professional and knowledgeable to win new referrals and stellar reviews.
• Work along side customer service and dispatch to ensure success of the team.
• Maintain a clean, organized job site and correctly inventoried truck.
• Participate actively in all training exercises and morning meetings.

Skills

Mechanical knowledge

Driver's license

Organized

Verbal & written communication

Social skills

Growth mindset

Team player

Job description

SSG Appliance Academy is seeking a full-time technician to perform general garage door maintenance and service calls at our Douglasville, GA location. The role emphasizes customer rapport, accurate diagnostics, and guidance on maintenance plans.

You will collaborate with service and dispatch teams, maintain a professional appearance, and contribute to a fast-paced, growth-oriented environment. Training is provided to certify skills and ensure top-tier service.