Field Service Technician: Home Appliance Repair (Paid Training)

SSG Appliance Academy; Norcross, Northern (GA, KY); Hybrid; USD 40,000 - 67,000; Full time

Benefits offered by this job

Paid training

On-the-job training

Paid time off

Job summary

SSG Appliance Academy in Norcross, GA, is seeking a Home Appliance Technician to diagnose and repair Samsung appliances in customers' homes. The role emphasizes strong technical skills, problem-solving, and a commitment to quality service.

You'll participate in paid in-field training and office training, with some flexibility in work hours to accommodate customer schedules. No experience is required for driven learners; a valid driver's license is needed.

Qualifications

• Strong technical background and problem-solving ability.
• Excellent communication and customer service mindset.
• Willingness to learn and adapt to Samsung service standards.
• Ability to work independently in the field and manage time efficiently.

Responsibilities

• Diagnose and repair a variety of home appliances to ensure optimal functionality.
• Perform field visits to customers’ homes to deliver service at their locations.
• Maintain high quality service with a focus on customer satisfaction.
• Flexible working hours to accommodate customer schedules.

Skills

Technical background

Problem solving

Customer service

Communication skills

Tools

Samsung certification

Job description

SSG Appliance Academy in Norcross, GA, is seeking a Home Appliance Technician to diagnose and repair Samsung appliances in customers' homes. The role emphasizes strong technical skills, problem-solving, and a commitment to quality service.

You'll participate in paid in-field training and office training, with some flexibility in work hours to accommodate customer schedules. No experience is required for driven learners; a valid driver's license is needed.