GANNI Store Lead: Elite Retail Leader & Client Experience

PARETO SECURITIES AS; Boston (MA); On-site; USD 30,000 - 36,000; Full time

Job summary

GANNI is seeking a Sales Supervisor at their Newbury St. Boston store to lead a team in delivering exceptional client experiences and achieve KPIs. The role focuses on store operations, clientelling, and active participation in events to grow the GANNI community.

You will be a store ambassador, manage daily activities, and drive a seamless omnichannel approach while maintaining a high standard of customer service.

Qualifications

• Solid and proven management background with at least 1 year of store management experience.
• People management: lead, motivate and coach a team of sales advisors.
• Clientelling mindset to foster returning clients.
• Experience working with operating systems and an understanding of KPIs.
• Ability to work in a fast-paced environment and motivate the team during slower trade hours.

Responsibilities

• Ensure exceptional client experience and establish loyalty.
• Share responsibility for shopfloor day-to-day operations.
• Motivate and support sales advisors to reach store KPI targets in a KPI-driven environment.
• Drive and support in-store events and participation in workshops/daily briefs.
• Stock management across all aspects with attention to detail and use of the operating system.

Skills

Store management

People management

Clientelling mindset

KPI awareness

Operating systems

Job description

GANNI is seeking a Sales Supervisor at their Newbury St. Boston store to lead a team in delivering exceptional client experiences and achieve KPIs. The role focuses on store operations, clientelling, and active participation in events to grow the GANNI community.

You will be a store ambassador, manage daily activities, and drive a seamless omnichannel approach while maintaining a high standard of customer service.