Gaming Technician - Amusement Equipment Repair & Guest Experience

Dave & Buster's Management Corporation, Inc.; Freehold (NJ); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Free games

Medical insurance

Dental

Job summary

Dave & Buster’s is seeking Gaming Support Techs or Midway Techs to repair and maintain our games, simulators, and technical equipment while assisting Guests and maintaining ideal midway conditions. The role requires friendly guest interaction and a can-do attitude in a dynamic environment.

Responsibilities include repairing equipment, stocking and securing merchandise, and keeping the midway clean and safe.

Qualifications

• Must be able to provide excellent guest service and maintain a positive attitude.
• Experience with repairing and maintaining amusements equipment is a plus.
• Ability to communicate clearly with guests and team members.
• Must be able to work in a fast-paced, noisy environment and stand for long periods.

Responsibilities

• Repair and maintain midway games, simulators, and related equipment.
• Assist guests by answering questions and making recommendations.
• Stock and secure merchandise and maintain cleanliness of the midway area.
• Load and refill tickets in redemption games and ensure game rooms are safe and accessible.
• Collaborate with managers to address guest concerns and equipment issues.

Skills

Customer service

Technical maintenance

Electrical skills

Communication

Teamwork

Tools

Repair tools

Job description

Dave & Buster’s is seeking Gaming Support Techs or Midway Techs to repair and maintain our games, simulators, and technical equipment while assisting Guests and maintaining ideal midway conditions. The role requires friendly guest interaction and a can-do attitude in a dynamic environment.

Responsibilities include repairing equipment, stocking and securing merchandise, and keeping the midway clean and safe.