Gaming Store Lead: Guest Service & Store Ops

GameStop; Somerset (MA); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

401(k)

Health insurance

Paid time off

Bonus incentives

Job summary

GameStop in Somerset, MA, is seeking an Assistant Store Manager to support the Store Manager and enhance store operations. This role requires providing exceptional guest service, overseeing store associates, and ensuring a well-organized shopping environment. Strong retail management experience and video game knowledge are preferred.

Full-time positions include benefits such as 401(k), health insurance, and paid time off. Candidates must be at least 18 years old and have a high school diploma.

Qualifications

• Must be at least 18 years old.
• At least 6 months of retail management experience preferred.
• Video game knowledge preferred.

Responsibilities

• Provide best-in-class guest service.
• Support the store's shopping environment, including sales initiatives.
• Promptly process guest purchases using the POS system.
• Maintain store cleanliness and organization.
• Supervise Sales Associates in the absence of the Store Manager.

Skills

Customer service

Retail management

Sales

Communication

Video game knowledge

Education

High school diploma or equivalent

Associate’s or bachelor’s degree (preferred)

Tools

Point‑of‑Sale (POS) system

Job description

GameStop in Somerset, MA, is seeking an Assistant Store Manager to support the Store Manager and enhance store operations. This role requires providing exceptional guest service, overseeing store associates, and ensuring a well-organized shopping environment. Strong retail management experience and video game knowledge are preferred.

Full-time positions include benefits such as 401(k), health insurance, and paid time off. Candidates must be at least 18 years old and have a high school diploma.