Gaming Store Lead: Guest Service & Store Ops

GameStop; Dalton (GA); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Health insurance

401(k) plan

Paid time off

Incentive programs

Job summary

GameStop is seeking an Assistant Store Manager in Dalton, Georgia, to enhance customer experiences and support store operations. The role involves supervising sales associates and ensuring a clean, organized shopping environment that meets company standards.

Candidates should have at least 6 months of retail management experience and strong customer service skills. This position offers benefits including health insurance, 401(k), and paid time off.

Qualifications

• Must prove identity and eligibility to work in the U.S.
• At least 18 years old required.
• 6 months of retail management experience preferred.
• 2 years of retail sales or guest service experience preferred.

Responsibilities

• Provide best-in-class guest service and assist guests with video gaming needs.
• Support the total shopping environment and current sales initiatives.
• Promptly process guest purchase/return transactions using POS.
• Respond to guest comments and questions professionally.

Skills

People skills

Customer service

Verbal communication

Retail management

Education

High school diploma or equivalent

Associate’s or bachelor's degree in business or related field

Tools

Point‑of‑Sale (POS) system

Job description

GameStop is seeking an Assistant Store Manager in Dalton, Georgia, to enhance customer experiences and support store operations. The role involves supervising sales associates and ensuring a clean, organized shopping environment that meets company standards.

Candidates should have at least 6 months of retail management experience and strong customer service skills. This position offers benefits including health insurance, 401(k), and paid time off.