Gaming Retail Supervisor: Guest Experience & Ops

GameStop; Trumbull (CT); On-site; USD 52,000 - 72,000; Full time

Benefits offered by this job

401(k)

Paid time off

Health insurance

Dental

Vision

Bonus potential

Job summary

GameStop in Trumbull, CT is seeking an Assistant Store Manager to assist the Store Manager with daily operations and to drive a high‑performing sales culture. You will lead guest service, product knowledge sharing, merchandising, and store presentation while ensuring a welcoming, organized shopping environment for every guest.

This role requires a hands‑on leader who can coach staff and maintain standards. You will supervise Sales Associates and Retail Keyholders, help with scheduling, payroll,

Qualifications

• Must provide proof of identity and eligibility to legally work in the United States.
• High school diploma or equivalent required; associate’s or bachelor’s degree in business/marketing preferred.

Responsibilities

• Provide best-in-class guest service and support store operations daily.
• Assist Store Manager with scheduling, payroll, onboarding, and training.
• Ensure store cleanliness, merchandising, and inventory control.
• Promote loyalty programs and respond to guest inquiries professionally.
• Supervise Sales Associates and Retail Keyholders in absence of Store Manager.

Skills

People skills

POS system

Retail management

Customer service

Video game knowledge

Education

High school diploma or equivalent

Business/Marketing degree preferred

Tools

Workday HR system

Job description

GameStop in Trumbull, CT is seeking an Assistant Store Manager to assist the Store Manager with daily operations and to drive a high‑performing sales culture. You will lead guest service, product knowledge sharing, merchandising, and store presentation while ensuring a welcoming, organized shopping environment for every guest.

This role requires a hands‑on leader who can coach staff and maintain standards. You will supervise Sales Associates and Retail Keyholders, help with scheduling, payroll,