Gaming Retail Store Manager - Guest Experience Leader

GameStop; Gainesville (FL); In loco; USD 45.000 - 65.000; Tempo pieno

Descrizione del lavoro

GameStop is seeking a Store Manager to lead a dynamic retail team in Gainesville, FL. You will drive sales, manage inventory, and deliver outstanding guest experiences aligned with our buy/sell/trade and reservation model.

You will recruit, train, and retain strong associates, schedule and manage payroll, and ensure compliance with store policies while promoting loyalty programs and promotions to grow guest engagement.

Competenze

• Must provide proof of identity and eligibility to legally work in the United States.
• Must be at least 18 years of age.
• High school diploma or equivalent required; associate’s or accredited bachelor’s degree with an emphasis in business, marketing, merchandising, or related field preferred.
• At least 1 year of retail management experience required.
• At least 3 years of retail sales, guest service, and/or management/leadership experience preferred.
• Video game knowledge preferred.

Mansioni

• Lead store in a multiunit capacity and supervise store staff.
• Provide and model best-in-class guest service; greet guests, respond to questions, promote promotions, and build guest loyalty.
• Manage visual and operational elements, implement current sales initiatives, and nurture guest relationships.
• Process guest purchases/returns using POS system accurately and efficiently.
• Recruit, interview, hire, train, and develop associates; ensure onboarding and training completion.
• Schedule staff; manage payroll, time off, and break adherence; ensure adequate coverage for peak times.
• Train and enforce company policies, inventory control, and loss prevention practices.
• Ensure omni-channel orders are fulfilled and shipments are accurate daily.
• Maintain store cleanliness, organization, and adherence to corporate standards.

Conoscenze

People skills

Retail management

Customer service

Communication

Team leadership

Flexibility

Formazione

High school diploma

Business/Marketing degree preferred

Descrizione del lavoro

GameStop is seeking a Store Manager to lead a dynamic retail team in Gainesville, FL. You will drive sales, manage inventory, and deliver outstanding guest experiences aligned with our buy/sell/trade and reservation model.

You will recruit, train, and retain strong associates, schedule and manage payroll, and ensure compliance with store policies while promoting loyalty programs and promotions to grow guest engagement.