Gaming Retail Lead & Guest Services Keyholder

GameStop; Livonia (MI); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

401(k)

Paid time off

Dental and vision insurance

Health insurance

Job summary

GameStop is seeking a Retail Keyholder in Livonia, MI. In this role, you will assist the management team with store activities while providing outstanding guest service within a sales culture. Responsibilities include processing sales and returns, ensuring a clean shopping environment, and addressing guest inquiries. Candidates should have at least a high school diploma and some retail experience. The position offers flexibility and opportunities to work on weekends and holidays. Benefits include participation in incentive programs and health insurance.

Qualifications

• Must provide proof of identity and eligibility to work in the US.
• Must be at least 18 years old.
• At least 1 year of retail sales or guest service experience preferred.
• Video game knowledge preferred.

Responsibilities

• Assist store management in executing store activities.
• Provide best-in-class guest service.
• Process guest purchases and returns via POS system.
• Promote GameStop’s guest benefits.

Skills

Exceptional guest service skills

Bilingual English/Spanish preferred

Basic math skills

Problem-solving skills

Education

High school diploma or equivalent

Tools

POS computer system

Job description

GameStop is seeking a Retail Keyholder in Livonia, MI. In this role, you will assist the management team with store activities while providing outstanding guest service within a sales culture. Responsibilities include processing sales and returns, ensuring a clean shopping environment, and addressing guest inquiries. Candidates should have at least a high school diploma and some retail experience. The position offers flexibility and opportunities to work on weekends and holidays. Benefits include participation in incentive programs and health insurance.