Gaming Retail Keyholder - Lead Guest Experience

GameStop; Hayward (CA); On-site; USD 25,196 - 28,984; Full time

Benefits offered by this job

Health benefits

Paid time off

401(k)

Employee discount

Casual work environment

Job summary

GameStop is looking for a Retail Keyholder in Hayward, California. In this role, you will provide exceptional guest service, process transactions, and maintain store organization. A high school diploma is required, along with at least one year of retail experience. The position offers competitive pay between $18.29 and $21.04 per hour, and opportunities for bonuses, health benefits, and a casual work environment. Join us to help shape the future of gaming and enhance guest experiences.

Qualifications

• At least 1 year of retail sales or guest service experience preferred.
• Video game knowledge preferred.
• Must be able to work alone and stand for up to 10 hours.

Responsibilities

• Provide best-in‑class guest service to meet gaming needs.
• Process guest purchases accurately via POS system.
• Support management in exceeding sales and profit goals.

Skills

Exceptional guest service skills

Bilingual English/Spanish speaking

Basic math skills

Problem-solving skills

Education

High school diploma or equivalent

Job description

GameStop is looking for a Retail Keyholder in Hayward, California. In this role, you will provide exceptional guest service, process transactions, and maintain store organization. A high school diploma is required, along with at least one year of retail experience. The position offers competitive pay between $18.29 and $21.04 per hour, and opportunities for bonuses, health benefits, and a casual work environment. Join us to help shape the future of gaming and enhance guest experiences.