Retail Keyholder: Lead Guest Service & Store Ops

GameStop; San Francisco (CA); On-site; USD 27,111 - 30,899; Full time

Benefits offered by this job

Health benefits

Paid time off

Employee discount

Casual work environment

Job summary

GameStop in San Francisco is seeking a Retail Keyholder responsible for overseeing store operations and providing exceptional guest service. The ideal candidate must have a high school diploma and at least 1 year of retail experience. Key responsibilities include processing transactions, managing guest inquiries, and maintaining store organization. The position offers a wage between $19.68 - $22.43 per hour, with opportunities for health benefits, paid time off, and other incentives.

Qualifications

• Must provide proof of identity and eligibility to work in the U.S.
• At least 1 year of retail sales or guest service experience preferred.
• Video game knowledge preferred.

Responsibilities

• Provide outstanding guest service in a fast‑paced environment.
• Support the management team in daily store operations.
• Process guest purchases accurately via the POS system.

Skills

Exceptional guest service skills

Problem-solving skills

Basic math skills

Bilingual English/Spanish preferred

Education

High school diploma or equivalent

Job description

GameStop in San Francisco is seeking a Retail Keyholder responsible for overseeing store operations and providing exceptional guest service. The ideal candidate must have a high school diploma and at least 1 year of retail experience. Key responsibilities include processing transactions, managing guest inquiries, and maintaining store organization. The position offers a wage between $19.68 - $22.43 per hour, with opportunities for health benefits, paid time off, and other incentives.