Gaming Machine Technician - Fast-Paced, Guest-Driven Tech

The Mint Gaming Hall; Franklin (KY); On-site; USD 35,000 - 48,000; Full time

Benefits offered by this job

Wage $20/hr

Weekly pay

Bonuses up to $2,000 first year

Medical, Dental, Vision Insurance

401K with Company Match

FSA/HSA

Job summary

The Mint Gaming Hall is seeking a Gaming Technician to perform repairs on gaming machines, conduct preventive maintenance, and document service activity on the casino floor. You will work with fellow technicians and supervisors, manage parts inventory, and stay informed about events and promotions to minimize downtime and deliver a high level of guest service.

This role requires strong technical aptitude in electronics, good record-keeping, and the ability to work day, swing, or night shifts in

Qualifications

• 3 years electronics or installation and maintenance of networking/server-based hardware.
• High school diploma or GED preferred.
• Computer literate with knowledge of Microsoft Windows and Microsoft Office (Excel, Word & Outlook).
• Internal candidates must have been in their current position for at least six months and have no active disciplinary action during the last six months.
• Ability to work a variety of shifts, includes day, swing, late-night, weekend, and holiday shifts.
• Must be able to obtain required work cards, and non-gaming registration as required by the local jurisdiction.
• Must pass any and all required background checks.

Responsibilities

• Perform minor and major repairs on Gaming Machines, scheduled and un-scheduled.
• Keep complete records listing repairs of department equipment in accordance with departmental policies and procedures.
• Share and communicate current and relative information regarding terminal status with other Gaming Technician(s) and Lead Gaming Technician(s).
• Perform preventive maintenance to ensure maximum machine performance.
• Be involved in all aspects of machine conversions and relocations to include player tracking and networking.
• Perform routine and advanced Gaming Terminal maintenance on the gaming floor; respond to guest opportunities and floor calls.

Skills

Electronics maintenance

Repair skills

Customer service

Education

High school diploma or GED

Tools

Windows OS

Microsoft Office

Job description

The Mint Gaming Hall is seeking a Gaming Technician to perform repairs on gaming machines, conduct preventive maintenance, and document service activity on the casino floor. You will work with fellow technicians and supervisors, manage parts inventory, and stay informed about events and promotions to minimize downtime and deliver a high level of guest service.

This role requires strong technical aptitude in electronics, good record-keeping, and the ability to work day, swing, or night shifts in