Gaming Field Service Technician II

Light-; Wisconsin; Sur place; USD 45 000 - 70 000; Plein temps

Résumé du poste

Light & Wonder is seeking a Field Service Technician 2 to install, maintain, and repair gaming equipment at customer locations in the Beloit, Milwaukee, and Madison area. The role includes troubleshooting, preventative maintenance, and COO activities, with responsibilities for accurate paperwork.

The ideal candidate has 1–2 years of related experience, a high school diploma, and strong communication skills to support casino operations efficiently.

Qualifications

• High school diploma or equivalent required.
• 1–2 years of related field service experience preferred.
• Strong communication and problem-solving abilities.

Responsabilités

• Install, service, and repair gaming equipment at customer sites in Beloit, Milwaukee, and Madison.
• Troubleshoot issues via on-site visits or remote guidance and perform preventive maintenance.
• Train less experienced technicians and stay current with latest technology updates.
• Ensure accurate and timely completion of service paperwork.
• Verify game options and parameters align with customer specifications.

Connaissances

Customer service

Troubleshooting

Communication skills

Field service

Formation

High school diploma or equivalent

Outils

Diagnostic testing tools

Description du poste

Light & Wonder is seeking a Field Service Technician 2 to install, maintain, and repair gaming equipment at customer locations in the Beloit, Milwaukee, and Madison area. The role includes troubleshooting, preventative maintenance, and COO activities, with responsibilities for accurate paperwork.

The ideal candidate has 1–2 years of related experience, a high school diploma, and strong communication skills to support casino operations efficiently.