Gaming Field Service Tech - 1st Shift

Light & Wonder; Buffalo (NY); On-site; USD 32,000 - 36,000; Full time

Benefits offered by this job

Healthcare

Dental

Vision

401(k) plan

Job summary

Light & Wonder in Buffalo, NY is seeking a field service technician for 1st shift. You will perform preventative maintenance on VLTs and ETGs, verify operations via diagnostics, and document incidents and logs. Must be 21+, have a driver’s license, and be able to obtain gaming licenses.

L&W requires safe tool usage and willingness to travel as needed. The role offers competitive hourly pay with overtime eligibility and comprehensive benefits.

Qualifications

• Must be at least 21 with a valid driver’s license and able to obtain gaming licenses as required.
• One year experience in assembly, testing, and repair of electronic gaming devices, or six months plus gaming school certificate.
• Perform basic troubleshooting techniques down to an assembly level.
• Basic knowledge of electricity, electronics, and mechanics of gaming devices.
• Basic understanding of network communication and troubleshooting.
• Must lift and carry 50 lbs regularly; travel may be required.

Responsibilities

• Perform Preventative maintenance on VLTs, ETGs, and related equipment per standards.
• Ensure proper VLT/ETG operations via diagnostics, software settings, and testing.
• Navigate MT daily to verify VLT status.
• Assemble and prepare accessories for installations per change orders.
• Complete incident reports and maintenance records accurately.
• Maintain detailed daily/weekly tech logs and safety procedures.
• Stay current with Field Advisories and eLearning; review issues with management.
• Shift could be 1st, 2nd, or 3rd; travel to other facilities may be required.

Skills

Electrical knowledge

Troubleshooting

Basic networking

Reading schematics

Problem-solving

Manual handling

Teamwork

Office basics

Education

High school diploma or equivalent

Tools

Hand tools

Power tools

Testing equipment

Job description

Light & Wonder in Buffalo, NY is seeking a field service technician for 1st shift. You will perform preventative maintenance on VLTs and ETGs, verify operations via diagnostics, and document incidents and logs. Must be 21+, have a driver’s license, and be able to obtain gaming licenses.

L&W requires safe tool usage and willingness to travel as needed. The role offers competitive hourly pay with overtime eligibility and comprehensive benefits.