Gaming Associate

Layton Sports Cards Llc; Florida; On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Paid time off

Employee discounts on products

Professional development opportunities

Friendly team environment

Job summary

Evolving Solution Services is looking for a Gaming Associate in New York to deliver outstanding retail service while ensuring smooth store operations. The role involves assisting customers with games and maintaining inventory accuracy. Candidates should have strong knowledge of gaming products and excellent customer service skills.

Teamwork and flexibility for evenings and weekends are essential, along with a positive demeanor to foster a welcoming atmosphere in the gaming community.

Qualifications

• Strong knowledge and experience with gaming products.
• Excellent communication, interpersonal, and customer service skills.
• Ability to multitask and remain calm in a fast-paced retail environment.
• Reliable, punctual, and able to work collaboratively with team members.
• Ability to stand for extended periods and lift up to 20 lbs.
• Weekend and evening availability required.

Responsibilities

• Assist customers with buying, selling, and trading gaming products.
• Handle customer questions or concerns, ensuring solutions align with company standards.
• Collaborate with store management and team members to maintain daily store operations.
• Maintain a clean, organized, and professional store environment.
• Support operational improvements and in-store events.

Skills

Knowledge of gaming products (TCG, tabletop, or hobby retail)

Communication skills

Customer service skills

Ability to multitask

Reliability and punctuality

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Gaming Associate

30+ days ago Requisition ID: 1003

As part of Layton Sport's Cards recent compensation adjustments, the GamingAssociate position has been updated to a starting rate of $16.00 per hour.

This adjustment reflects the company's ongoing review of compensation and our commitment to maintaining competitive pay for our team.

Position Overview:

The Gaming Associate is a hands-on, customer-facing team member who helps ensure the Layton gaming store runs smoothly while delivering an outstanding retail experience. This role supports daily store operations, assists customers with games and accessories, maintains inventory accuracy and presentation, and contributes to a positive, team-focused environment. The Gaming Associate helps create a welcoming community for all customers while supporting the store team and management in achieving sales and operational goals.

Key Responsibilities:

Assist customers with buying, selling, and trading gaming products, including trading card games (TCG), tabletop games,, and accessories.

Provide knowledgeable recommendations based on current releases, player interests, and product availability.

Handle customer questions or concerns, ensuring solutions align with company standards.

Support high-volume sales periods, new product launches, tournaments, and special events.

Team Support & Store Operations

Collaborate with store management and team members to maintain daily store operations and uphold company policies and standards.

Assist with training, coaching, and mentoring new team members as needed.

Maintain a clean, organized, and professional store environment.

Open and close the store as assigned and assist with cash handling, POS transactions, and daily reporting.

Support operational improvements, efficiency initiatives, and in-store events, tournaments, game nights, demos, and promotions.

Maintain strong knowledge of TCGs, tabletop games and related accessories.

Assist with inventory management, including restocking, transfers, product intake, and organization.

Help maintain visual merchandising standards and product presentation.

Stay up-to-date on industry trends, new releases, and organized play standards.

Qualifications & Requirements:

Strong knowledge and experience with gaming products (TCG, tabletop, or hobby retail).

Excellent communication, interpersonal, and customer service skills.

Ability to multitask and remain calm in a fast-paced retail environment.

Reliable, punctual, and able to work collaboratively with team members.

Ability to stand for extended periods and lift up to 20 lbs.

Weekend and evening availability required.

Must pass a background check.

• Flexible scheduling based on business needs, including evenings, weekends, and holidays
• Shifts may vary based ontournaments, events, and peak store hours
• Availability during nights and weekends strongly preferred
• Fast-paced, customer-focused retail environment centered aroundgaming and collectibles
• Regular interaction with customers throughsales, gameplay support, and in-store events/tournaments
• Collaborative team setting with a strong focus oncommunity engagement and inclusivity
• Dynamic and energetic atmosphere with live gameplay and organized events
• Requires standing for extended periods and moving throughout the store
• Ability to lift and carry 25-30 lbs (inventory, sealed product, event materials)

Health, dental, and vision insurance

Paid time off

Employee discounts on products

Professional development and advancement opportunities

Friendly, high-energy team environment

As part of Layton Sport's Cards recent compensation adjustments, the GamingAssociate position has been updated to a starting rate of $16.00 per hour.

This adjustment reflects the company's ongoing review of compensation and our commitment to maintaining competitive pay for our team.

Position Overview:

The Gaming Associate is a hands-on, customer-facing team member who helps ensure the Layton gaming store runs smoothly while delivering an outstanding retail experience. This role supports daily store operations, assists customers with games and accessories, maintains inventory accuracy and presentation, and contributes to a positive, team-focused environment. The Gaming Associate helps create a welcoming community for all customers while supporting the store team and management in achieving sales and operational goals.

Key Responsibilities:

Customer Service & Sales

• Assist customers with buying, selling, and trading gaming products, including trading card games (TCG), tabletop games,, and accessories.
• Provide knowledgeable recommendations based on current releases, player interests, and product availability.
• Handle customer questions or concerns, ensuring solutions align with company standards.
• Support high-volume sales periods, new product launches, tournaments, and special events.

Team Support & Store Operations

• Collaborate with store management and team members to maintain daily store operations and uphold company policies and standards.
• Assist with training, coaching, and mentoring new team members as needed.
• Maintain a clean, organized, and professional store environment.
• Open and close the store as assigned and assist with cash handling, POS transactions, and daily reporting.
• Support operational improvements, efficiency initiatives, and in-store events, tournaments, game nights, demos, and promotions.

• Maintain strong knowledge of TCGs, tabletop games and related accessories.
• Assist with inventory management, including restocking, transfers, product intake, and organization.
• Help maintain visual merchandising standards and product presentation.
• Stay up-to-date on industry trends, new releases, and organized play standards.

Qualifications & Requirements:

• Strong knowledge and experience with gaming products (TCG, tabletop, or hobby retail).
• Excellent communication, interpersonal, and customer service skills.
• Ability to multitask and remain calm in a fast-paced retail environment.
• Reliable, punctual, and able to work collaboratively with team members.
• Ability to stand for extended periods and lift up to 20 lbs.
• Weekend and evening availability required.
• Must pass a background check.

Work Schedule & Environment

• Flexible scheduling based on business needs, including evenings, weekends, and holidays
• Shifts may vary based ontournaments, events, and peak store hours
• Availability during nights and weekends strongly preferred
• Fast-paced, customer-focused retail environment centered aroundgaming and collectibles
• Regular interaction with customers throughsales, gameplay support, and in-store events/tournaments
• Collaborative team setting with a strong focus oncommunity engagement and inclusivity
• Dynamic and energetic atmosphere with live gameplay and organized events
• Requires standing for extended periods and moving throughout the store
• Ability to lift and carry 25-30 lbs (inventory, sealed product, event materials)

Benefits:

• Health, dental, and vision insurance
• Paid time off
• Employee discounts on products
• Professional development and advancement opportunities
• Friendly, high-energy team environment

Equal Employment Opportunity Statement
Layton Sports Cards is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic in accordance with applicable federal, state, and local laws.