Gameday Event Staff — Concessions & Tickets

Universities of Wisconsin; Stevens Point (WI); On-site; USD 14,000 - 21,000; Part time

Job summary

UW-Stevens Point Student Event Staff for Concessions & Ticketing supports gameday operations in the Athletics Department. You’ll deliver high-quality customer service and assist in concessions stands and ticketing areas during athletic events and special functions.

Under the direction of Student Event Leads and Athletics staff, you’ll gain hands-on experience in customer service, cash handling, teamwork, and event operations while contributing to a positive guest experience.

Qualifications

• Must be enrolled as a student at the University of Wisconsin–Stevens Point.
• Strong communication and interpersonal skills.
• Dependable, punctual, and responsible.
• Ability to follow instructions and work as part of a team.
• Willingness to work evenings, weekends, and around holidays based on event schedules.

Responsibilities

• Prepare, sell, and serve food and beverages in accordance with food safety guidelines.
• Operate cash registers and handle cash and electronic transactions accurately.
• Maintain cleanliness, organization, and stocking of concession areas throughout events.
• Assist with setup, restocking, and breakdown of concession stands.
• Follow all health, safety, and sanitation standards.
• Sell and distribute event tickets while providing accurate information on pricing and seating.
• Operate ticketing systems and handle financial transactions responsibly.
• Scan tickets and assist with guest entry at designated gates.
• Monitor ticketing areas to ensure smooth entry flow and minimize delays.
• Provide friendly, professional, and responsive service to guests.
• Answer questions and provide directions or event information as needed.
• Help foster a positive and welcoming atmosphere at all events.
• Address minor concerns and elevate more complex issues to Event Leads or professional staff.
• Follow directions from Student Event Leads and Athletics staff.
• Arrive on time and prepare for assigned shifts.
• Assist with basic event setup and cleanup as needed.
• Collaborate with fellow staff members to ensure efficient operations.

Skills

Communication skills

Punctuality

Teamwork

Customer service

Flexibility

Education

Currently enrolled as a student

Tools

POS systems

Ticketing platforms

Job description

UW-Stevens Point Student Event Staff for Concessions & Ticketing supports gameday operations in the Athletics Department. You’ll deliver high-quality customer service and assist in concessions stands and ticketing areas during athletic events and special functions.

Under the direction of Student Event Leads and Athletics staff, you’ll gain hands-on experience in customer service, cash handling, teamwork, and event operations while contributing to a positive guest experience.