Game Night Merchandise Associate (Part-Time)

Orlando Magic; Orlando (FL); On-site; USD 18,000 - 23,000; Part time

Job summary

Orlando Magic is seeking a part-time Merchandise Specialist to assist customers at the Kia Center on game nights, helping shoppers across the arena's team shops. Candidates should have strong customer service skills, cash handling and POS experience, and the ability to multi-task in a busy, dynamic environment.

1-2 years of retail experience is preferred, with teamwork and reliability essential. The role offers an opportunity to learn product lines, upsell products as directed by management, and

Qualifications

• High school diploma or equivalent.
• Cash handling and credit card experience required.
• 1-2 years of retail experience strongly preferred.

Responsibilities

• Provide excellent customer service to all patrons on game nights.
• Recognize wants and needs of each customer, to ensure a satisfactory shopping experience.
• Up-sell specific products to patrons as directed by retail management.
• Maintain superior knowledge of entire product line.
• Achieve sales, productivity, and incentive goals.
• Assist in maintaining the organization and cleanliness of assigned retail area(s).
• Restock key selling items during the game.
• Process credit cards for customer transactions utilizing a Point of Sale (POS) system.
• Ability to reconcile and appropriately closeout assigned workstation at end of each shift.
• Assist customers with using Magic Money within the Orlando Magic App and any technical issue they may have.
• Assure protection of company assets while adhering to company loss prevention policies and procedures.
• All other duties as assigned.

Skills

Cash handling

POS experience

Retail experience

Teamwork

Education

High school diploma

Job description

Orlando Magic is seeking a part-time Merchandise Specialist to assist customers at the Kia Center on game nights, helping shoppers across the arena's team shops. Candidates should have strong customer service skills, cash handling and POS experience, and the ability to multi-task in a busy, dynamic environment.

1-2 years of retail experience is preferred, with teamwork and reliability essential. The role offers an opportunity to learn product lines, upsell products as directed by management, and