Game-Day Server: Fast-Paced, Upbeat Guest Experience

Wingmen V Llc; Town of Texas (WI); On-site; USD 12,000 - 25,000; Full time

Job summary

Buffalo Wild Wings in Sterling, IL is hiring servers (front-of-house team members) to deliver high-energy, guest-focused service in a fast-paced environment. You will greet guests, take orders, upsell menu items, and ensure accuracy in payments while maintaining a welcoming atmosphere.

Requirements include at least 21 years old, alcohol-service certification, and prior experience in customer service, preferably in a high-volume restaurant.

Qualifications

• Minimum 21 years of age and alcohol service certifications as dictated by state policy.
• Prior experience in a high-volume full-service restaurant is preferred.
• Strong guest-service skills and a proactive, friendly attitude.

Responsibilities

• Greet Guests and create a welcoming, upbeat experience
• Take orders accurately and efficiently
• Recommend menu items and upsell beverages
• Deliver food and drinks with attention to quality
• Process payments and handle transactions accurately
• Check in with Guests and provide attentive service throughout their visit
• Conflict management and emotional intelligence to solve guest problems
• Follow RAS procedures and state laws for alcohol service
• Work closely with your team to keep the dining room running smoothly

Skills

Customer service

Verbal communication

Time management

Money handling

POS systems

Conflict management

Education

Alcohol server certification

Minimum age 21

Tools

POS systems

Job description

Buffalo Wild Wings in Sterling, IL is hiring servers (front-of-house team members) to deliver high-energy, guest-focused service in a fast-paced environment. You will greet guests, take orders, upsell menu items, and ensure accuracy in payments while maintaining a welcoming atmosphere.

Requirements include at least 21 years old, alcohol-service certification, and prior experience in customer service, preferably in a high-volume restaurant.