Front-of-House Server: Guest Experience Champion

Anchor Point Management Group; Sterling (IL); On-site; USD 12,000 - 25,000; Part time

Job summary

Anchor Point Management Group is hiring a Server (Front-of-House Team Member) for the Buffalo Wild Wings location at 4304 E Lincolnway Avenue Suite A, Sterling, IL 61081. The server greets Guests, delivers a welcoming experience, and upholds high service standards.

Responsibilities include taking orders, upselling menu items, handling payments, and collaborating with team to keep the dining room running smoothly. Must be 21+ with alcohol-service certification as required by law.

Qualifications

• Must maintain superior customer service and hospitality.
• Excellent verbal communication and interaction skills to serve Guests.
• Knowledge of sanitation, food safety and security procedures.
• Basic math and ability to handle money accurately.
• Familiarity with Point of Sale systems and upselling techniques.

Responsibilities

• Greet Guests and create a welcoming, upbeat experience.
• Take orders accurately and efficiently; communicate menu items and promos.
• Deliver food and drinks with quality and satisfaction; check in with Guests.
• Process payments and handle transactions accurately.
• Work with team to keep dining room running smoothly.
• Maintain pace and energy to meet service standards.

Skills

Superior customer service

Hospitality focus

Verbal communication

Attention to detail

Team collaboration

Cash handling

Education

Minimum 21 years of age

Alcohol service certifications

Tools

POS systems

Job description

Anchor Point Management Group is hiring a Server (Front-of-House Team Member) for the Buffalo Wild Wings location at 4304 E Lincolnway Avenue Suite A, Sterling, IL 61081. The server greets Guests, delivers a welcoming experience, and upholds high service standards.

Responsibilities include taking orders, upselling menu items, handling payments, and collaborating with team to keep the dining room running smoothly. Must be 21+ with alcohol-service certification as required by law.