Game-Day Server: Fast-Paced Hospitality & Guest Experience

Anchor Point Management Group; Mattoon (IL); On-site; USD 12,000 - 25,000; Full time

Job summary

Buffalo Wild Wings in Mattoon, IL is hiring servers to join the front-of-house team. You will greet guests, take orders, upsell menu items, and ensure timely, friendly service that creates memorable experiences during sports events and busy shifts.

Ideal candidates are 21+, have alcohol service certifications, strong communication skills, and a knack for maintaining high energy, accuracy with payments, and teamwork in a fast-paced restaurant environment.

Qualifications

• Superior customer service and hospitality skills.
• Knowledge of proper sanitation, food safety, and security procedures.
• Ability to greet guests and create a personalized experience.
• Basic math skills and the ability to handle money accurately; POS experience.
• RAS alcohol service knowledge as defined by state laws and BWW policy.
• Excellent verbal communication and interaction skills.

Responsibilities

• Greet Guests and create a welcoming, upbeat experience.
• Take orders accurately and efficiently.
• Recommend menu items, beverages, and promotions.
• Deliver food and drinks with quality and satisfaction.
• Process payments and handle transactions accurately.
• Work closely with your team to keep the dining room running smoothly.

Skills

Customer service

Hospitality

Verbal communication

Time management

Attention to detail

Conflict management

Emotional intelligence

Teamwork

Upselling

RAS knowledge

Education

Alcohol server certification

Tools

POS systems

Job description

Buffalo Wild Wings in Mattoon, IL is hiring servers to join the front-of-house team. You will greet guests, take orders, upsell menu items, and ensure timely, friendly service that creates memorable experiences during sports events and busy shifts.

Ideal candidates are 21+, have alcohol service certifications, strong communication skills, and a knack for maintaining high energy, accuracy with payments, and teamwork in a fast-paced restaurant environment.