Game-Day Ice & Fan Experience Crew

Minnesota-Sports-and-Entertainment; Des Moines (IA); On-site; USD 17,000 - 22,000; Full time

Job summary

Minnesota-Sports-and-Entertainment's Ice Operations Crew supports ice maintenance during media timeouts and helps execute on-ice promotions during intermissions to keep games running smoothly and entertainment flowing. They also serve as energetic ambassadors, interacting with fans and delivering exceptional customer service throughout the arena.

These roles help enhance fan engagement and showcase the team’s commitment to a top-tier game-day experience at Casey’s Center for Iowa Wild home

Qualifications

• Ability to skate at a proficient level.
• Experience working on an ice rink is preferred, but not required.
• Some post-secondary education is preferred, not required.

Responsibilities

• Assist with ice maintenance during media timeouts, removing snow and ice buildup.
• Assist in on-ice promotions and games during intermissions.
• Engage fans with energy and enthusiasm as ambassadors to Iowa Wild and Casey’s Center.
• Provide excellent customer service to arena guests.
• Perform other duties as assigned.

Skills

Skating proficiency

Fan engagement

Customer service

Interpersonal skills

Teamwork

Education

Some post-secondary education

Job description

Minnesota-Sports-and-Entertainment's Ice Operations Crew supports ice maintenance during media timeouts and helps execute on-ice promotions during intermissions to keep games running smoothly and entertainment flowing. They also serve as energetic ambassadors, interacting with fans and delivering exceptional customer service throughout the arena.

These roles help enhance fan engagement and showcase the team’s commitment to a top-tier game-day experience at Casey’s Center for Iowa Wild home