Game-Day Event Specialist — Athletics & Fan Experience

Saint Mary's College Of California; Moraga (CA); Hybrid; USD 15,000 - 22,000; Full time

Job summary

Saint Mary’s College of California is seeking an Event Staff member to provide operational support for athletic events. Responsibilities include setup/breakdown, ticket sales, scoreboard operation, scorebook maintenance, and assisting spectators.

The role requires working evenings and weekends and maintaining a welcoming, safe event environment. Reporting to athletics staff, you will support students, spectators, and Athletics personnel, with duties varying by event needs.

Qualifications

• Strong interpersonal and customer service skills.
• Ability to follow instructions and procedures.
• Professional, attentive presence at events.
• Ability to recognize medical or safety needs and contact staff.
• Ability to work evenings, weekends, and event hours.

Responsibilities

• Assist with setup and breakdown of facilities and equipment for athletic events.
• Perform game-day duties such as ticket sales, media table support, clock/scoreboard operation, and scorebook maintenance.
• Provide directions to spectators and promote safe fan participation.
• Monitor areas for safety and order during events.
• Observe behavior and assist with conflicts, requesting help when needed.
• Enforce college policies while performing event duties.
• Other duties as assigned.

Skills

Interpersonal skills

Customer service

Professional presence

Ability to follow procedures

Team collaboration

Flexible schedule

Conflict de-escalation

Education

No minimum education requirement

Job description

About Saint Mary’s College

Founded in 1863, Saint Mary’s College of California is a residential institution in the Moraga Valley, 20 miles east of San Francisco, rooted in the Catholic, Lasallian, and Liberal Arts traditions. Enrolling more than 3,000 undergraduate and graduate students, the College integrates liberal and professional education within a mission shaped by the De La Salle Christian Brothers. Known for academic excellence, innovation, and responsiveness, Saint Mary’s fosters shared inquiry, meaningful student engagement, and a strong commitment to diversity, leadership, and service.

Why Join Saint Mary’s College?

At Saint Mary’s, your work has visible impact. As a close-knit residential college, employees work collaboratively across departments—your ideas, leadership, and contributions directly shape the student experience and the future direction of the institution. Colleagues partner across divisions, decisions are grounded in mission, and innovation is encouraged. If you are seeking a workplace where purpose, community, and professional growth intersect—and where your work truly matters—Saint Mary’s offers that opportunity.

Job Title

Event Staff

Job Summary

Reporting to the Associate Athletic Director for Operations or the Assistant Director of Athletics for Media Relations, Event Staff provides operational support for Saint Mary’s College athletic events and assists with the setup, execution, and breakdown of assigned events. Responsibilities may include ticket sales, media table support, operation of the shot clock or scoreboard, scorebook responsibilities, crowd and fan assistance, and other game-day duties as assigned.

Event Staff is responsible for supporting a safe, welcoming, and organized event environment while providing assistance to students, spectators, Athletics personnel, and other event participants. Work assignments may vary based on the operational needs of each athletic event.

• Assist with the setup and breakdown of facilities and equipment for athletic events.
• Perform assigned game-day responsibilities, which may include ticket sales, media table support, operating the shot clock or scoreboard, maintaining the scorebook, and other event support functions.
• Provide assistance and direction to spectators and fans as needed and promote appropriate fan participation.
• Monitor assigned areas during athletic events and support a safe, orderly, and welcoming environment.
• Recognize individuals who may require medical attention and contact appropriate personnel for assistance.
• Observe student and spectator behavior, assist with de-escalating conflicts involving students in and around the event, and request additional assistance when necessary.
• Enforce applicable College policies while performing assigned event responsibilities.
• Other duties as assigned

Education: No minimum education requirement.

Experience: Minimum of three (3) years of progressively responsible experience in athletics communications, sports information, digital media, creative content, video production, broadcasting, marketing, public relations, or a closely related field required. Experience within collegiate athletics, professional sports, or a similarly fast-paced sports or entertainment environment preferred.

Skills/Abilities:

• Strong interpersonal and customer service skills with the ability to interact professionally with students, spectators, coaches, staff, and other event participants.
• Ability to follow instructions and established procedures and reliably perform assigned event responsibilities.
• Ability to maintain a professional, attentive, and safety-conscious presence during athletic events.
• Ability to recognize situations requiring medical, safety, or supervisory assistance and promptly contact appropriate personnel.
• Ability to respond calmly and appropriately to conflicts, disruptive behavior, or changing event conditions.
• Ability to work collaboratively as part of an event operations team while independently carrying out assigned responsibilities.
• Strong reliability, punctuality, and attention to detail.
• Ability to support a safe, inclusive, and welcoming environment for all members of the College community.
• Ability to work evenings, weekends, and other hours based on the athletic event schedule.

Licenses & Certifications:

N/A

Background Clearance: Appointment is contingent upon successful completion of the College’s required background screening process, which may include reference checks, a motor vehicle record check, and a third-party background check, as applicable.