Gallery Sales & Showroom Operations Associate

Roman and Williams Guild; New York (NY); On-site; USD 40,000 - 56,000; Full time

Job summary

Roman and Williams Guild is seeking a dynamic Sales Support Associate to collaborate with the SVP of Trade Sales. The role focuses on sales support, client service, and maintaining a visually compelling showroom and gallery floor.

You will tag products, edit line sheets, and ensure stocked supplies while coordinating with warehouses and the production team to prevent stockouts. Weekend availability and strong communication are essential.

Qualifications

• Enthusiastic team player with willingness to provide support.
• Strong written and verbal communication skills.
• Ability to adapt to changing priorities and weekend/holiday schedules.
• Proficient with MS Office and standard sales/stock workflows.
• Attention to detail in tagging, inventory, and presentation materials.
• Able to stock, pack/unpack, and move stock as needed.

Responsibilities

• Own product tagging in Guild/Gallery; ensure items are properly tagged daily.
• Edit line sheets and sales PDFs; maintain packing supplies on showroom floor.
• Coordinate with Warehouse/Production for replenishments and stock checks.
• Pull inventory for orders to mitigate overselling and check floor stock.
• Provide front desk coverage, greet clients, and escalate leads to Gallery Director.
• Develop SOP for capturing qualified gallery leads with SVP of Trade Sales.
• Oversee gallery inventory and content on web channels; onboard artists.
• Maintain artist presentation materials, including line sheets and price lists.
• Ensure up-to-date materials; compile client packets as needed.
• Keep showroom organized and coordinate with Custodial for aesthetics.
• Update dimensions/materials in Shopify; ensure information is current.
• Assist customers with product knowledge; provide timely client service responses.

Skills

Team player

Strong communication

Time management

Problem solving

Attention to detail

Flexible scheduling

Tools

MS Office

Outlook

Excel

Word

Job description

Roman and Williams Guild is seeking a dynamic Sales Support Associate to collaborate with the SVP of Trade Sales. The role focuses on sales support, client service, and maintaining a visually compelling showroom and gallery floor.

You will tag products, edit line sheets, and ensure stocked supplies while coordinating with warehouses and the production team to prevent stockouts. Weekend availability and strong communication are essential.