Gallery Retail Sales Associate - WINTER

Timberline Lodge; Oregon; On-site; USD 21,000 - 30,000; Part time

Job summary

Timberline Lodge is seeking a part-time Retail Associate to help guests during their lodge experience at the mountain. You will assist with product explanation, ringing up sales, and answering questions about the area.

The role includes stocking, tagging, processing online and phone orders, and supporting health and safety initiatives. Schedule is Friday through Monday, with steady attendance and a hands-on approach to guest service.

Qualifications

• Must be self motivated, energetic and optimistic service oriented personality with a strong desire to excel in all aspects of retail operations.
• Must be 18 years old.
• Must be highly detail oriented with ability to set and meet high customer service standards.
• Must be able to match the right product or service to the right guest for the right reason at the right time – skilled in Audience Recognition.
• Must be proficient in up-selling of products and services.
• Must have a Safety-First, Team Oriented, Can-Do attitude.

Responsibilities

• Open/close stores and balance registers. Report all discrepancies to Retail Management.
• Acknowledge and assist customers with merchandise.
• Develop and maintain product knowledge with assistance from Retail Management.
• Ability to handle cash and process charges in retail software.
• Meets or exceeds personal sales goals set by Retail Management.
• Tag, stock and store merchandise with direction from Retail Management.
• Clean and stock stores as needed and according to opening and closing checklists.
• Process and ship online and phone orders including gift cards.
• Actively participate in RLK and Company’s Health & Safety Program by identifying and reporting potential hazards, reporting incidents, and promoting a healthy workplace.
• Exercise stewardship of all RLK and Company facilities and environments, ensuring that efforts are made to reduce, reuse, and recycle when the opportunity is present.
• Regular and reliable attendance.

Skills

Self-motivated

Energetic

Service oriented

Detail oriented

Audience recognition

Upselling

Safety-first

Teamwork

Can-Do attitude

Tools

Retail software

Job description

Description

Help guests throughout their retail experience at Timberline including but not limited to: product explanation and fitting, ringing up sales and answering guests’ questions about the area. Work at the discretion of management to perform various tasks including but not limited to; cleaning, organizing, tagging and restocking.

Requirements

This position is Part Time, Schedule is Friday - Monday

ESSENTIAL FUNCTIONS:

• Open/close stores and balance registers. Report all discrepancies to Retail Management.
• Acknowledge and assist customers with merchandise.
• Develop and maintain product knowledge with assistance from Retail Management.
• Ability to handle cash and process charges in retail software.
• Meets or exceeds personal sales goals set by Retail Management.
• Tag, stock and store merchandise with direction from Retail Management.
• Clean and stock stores as needed and according to opening and closing checklists.
• Process and ship online and phone orders including gift cards.
• Actively participate in RLK and Company’s Health & Safety Program by identifying and reporting potential hazards, reporting incidents, and promoting a healthy workplace.
• Exercise stewardship of all RLK and Company facilities and environments, ensuring that efforts are made to reduce, reuse, and recycle when the opportunity is present.
• Regular and reliable attendance.

QUALIFICATIONS:

• Must be self motivated, energetic and optimistic service oriented personality with a strong desire to excel in all aspects of retail operations.
• Must be 18 years old.
• Must be highly detail oriented with ability to set and meet high customer service standards.
• Must be able to match the right product or service to the right guest for the right reason at the right time – skilled in Audience Recognition.
• Must be proficient in up-selling of products and services.
• Must have a Safety-First, Team Oriented, Can-Do attitude.

PHYSICAL REQUIREMENTS:

• Must be able to lift 35 lbs. and move large packages up to 50lbs using a hand truck.
• Must be flexible and capable of pulling, bending, twisting and kneeling, climbing ladders and reaching above shoulders.
• Must be able to work in tight space and closely with others.
• Must be able to work on feet, stand and walk for up to 8 hours at a time.
• Must be able to keep up with the pace of the department and demands of the position.