Gallery Experience Lead - Retail & Front-of-House

Node Foundation; Palo Alto (CA); On-site; USD 52,000 - 70,000; Full time

Benefits offered by this job

Competitive compensation based on experience

Job summary

A nonprofit foundation for digital art in Palo Alto seeks a Gallery Associate to lead front-of-house operations and enhance visitor experiences. This role requires supervisory experience in retail or hospitality, with a focus on training staff and managing inventory. The ideal candidate will ensure high service standards and have strong communication skills. They will blend guest service leadership with operational oversight in a creative environment.

Qualifications

• 3+ years of supervisory experience in retail, arts spaces, or hospitality.
• Strong inventory and POS management skills.
• Excellent communication and customer service skills.

Responsibilities

• Develop and refine visitor interaction policies.
• Oversee front desk operations and cash handling.
• Train and coach Guest Experience staff.

Skills

Supervisory experience

Leadership

Inventory management

Communication skills

Customer service

Job description

A nonprofit foundation for digital art in Palo Alto seeks a Gallery Associate to lead front-of-house operations and enhance visitor experiences. This role requires supervisory experience in retail or hospitality, with a focus on training staff and managing inventory. The ideal candidate will ensure high service standards and have strong communication skills. They will blend guest service leadership with operational oversight in a creative environment.